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I have to confess to reading most, if not all, of the threads on this web site, although many of them are not necessarily of particular interest. One thing does puzzle me though. Although I'm not in the market for a new car I do sympathise with those who are waiting: How do you folk get the...

I have just become a customer of Octopus Energy and I have got the Electric Juice app on my phone. When I try to log in on the app I always get the message "No Octopus Energy account found with the given credentials". I know I have not made an error (done it many times) and if I select...