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uk consumer law
Consumer protection in the United Kingdom is effected through a multiplicity of Acts of Parliament, statutory instruments, the work of various government agencies and departments, and citizens' lobby groups. It aims to ensure the market economy produces fairness and quality in the goods and services people buy. The main areas of regulating consumer affairs include:
fairer terms in contracts for goods and services, by declaring surprising and onerous terms as unfair
product safety regulation, to ensure people cannot purchase goods that are potentially harmful
financial regulation, to ensure access to credit is cheaper, and people fully understand the obligations they have when taking loans
stronger competition in the private sector, through breaking up cartels, dismantling monopolies, and unwinding some mergers.
I bought an MG HS Trophy PHEV in June this year. It failed on me three times in the first 30 days through battery drain when parked overnight. Dealer assured me it was a 'known problem' and kept it for 10 days to update software, which they had difficulty with. On 26 December the same issue...
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