zappi

I bought a Zappi which arrived today and contacted my electrician to let him know we decided to go with that over a Wallbox. He said that he did some research and we will have to have a separate consumer unit added to drive the charger, due to the need for a surge protection device. Quoted an...

Can anyone tell me why when I plug my zappi charger into my mg5 long range after a couple of minutes it stops charging and displays charge delayed , I’ve had this car about 3 weeks now and had nothing but problems when charging ,my last mg5 was the shorter range one and never had a problem...

Hi all Hope this is in the right place We have an MG ZS EV a zappi on intelligent octopus. Lately the zappi appears to still be charging even though it’s been disconnected!!! The zappi app shows 1.3kwh coming off the grid basically into fresh air. Checking our usage we have been charged for...

My MyEnergi app had an update recently (had - because it wasn't optional). All good you might think. But maybe not. In the golden, sun-kissed (!) halcyon days of February the app used to say "Waiting for surplus" when in the ECO+ setting. Clear as a bell. Now it says "Finished" or "Completed" or...

I'm getting my Trophy Long Range this week. Just need to decide what energy provider to go with. I'm getting a zappi installed. I work from home so house is definitely active during the day and do roughly 12k miles per year maybe a bit more than that. Any suggestions?

Does OVO charge anytime tariff work with Zappis? Side question... What's the best energy company / tariff to get with a zappi?

Apologies in advance if this is already explained elsewhere... i just can't find it. Ive recently had the Zappi installed by Octopus and have signed up for Intelligent Go. Ive done the usual and made sure all the schedules etc are turned off on the Zappi app. Unfortunately when i plug in my...

Hi, Started to charge this morning with my Zappi from 38% to 90%. Started charge at 10.30 and at 12:30 it had only done 9% of charge (now at 47%). Dashboard says "charging slowly" yet my Zappi is charging at the 7.1 kWh it should be as per normal. Anyone any idea why it's taking longer than...

Hi, thinking of ditching our Wallbox Pulsar Max charger due to not working for a month and Wallbox customer service as useful as a flat battery. What home charger do you use in conjunction with Octopus Intelligent Go ? I see Ohme and Zappi mentioned a lot, any others that folks have used...

Does anyone have a Zappi charger V3 and an MG4 long range and has recently switched over to Intelligent Octopus? Just wondering how it went. I don't want to switch if it's unreliable as switching back to Go would mean I need to wait 30 days under Octopus terms and conditions. Thanks.

Zappi refuses to charge car, get message 'charge delayed'. Car is closed and locked. Schedule is set in the car to match cheap rate 0030 to 0430, but disabled. Tried force charging using mobile MG app, get message 'Please insert charging plug' when it is locked in car. Appreciate all help!

Hello, I've been an MG4 owner for a few weeks. I recently had a Myenergi Zappi installed. I've tried and failed to get the car to charge at my cheap rate from 00.30 hours. Last night I set the scheduled time on the car. No charge. I've set the scheduled time on the Zappi. No charge. I can...

Is anyone use a Zappi with Intelligent Octopus with a pre-FL MG5. I have tried to sign up to IO online but it wont let me. I have emailed Octopus Support and am awaiting a reply.

Is it possible to extend the Zappi charger cable by placing some sort of joint between that cable and the charging cable that comes with the car to extend the overall length ?

Today I took a deep breath and deleted my i3 from the IO list of devices, I then went through the sign up procedure naming the ZAPPI as my charger. Octopus just need to login to the MyEnergi account and that was it, job done, less than 5 minutes. Now plugging the car in invokes an almost...

Hello to you all, I have installed My-Energy Zappi home charger to charger my MG ZS Trophy, the reason both were available on the Octopus website as compatible for the best intelligent tariff advertised for EVs. I was refused the tariff because of technical issues, after a few email exchanges...

Background: I have my new MG4 and Zappi. I have solar panels, with a GivEnergy 5.2kWh battery. I have signed up to Octopus GO. I am not technical and simply want to charge my car during the Octopus Go 0030 to 0430 cheap period. Charging via the MG4: Did this as a first attempt = perfect...

Edit: Originally, I thought I had an issue with my Zappi not being able to charge the car, but after testing other AC charging points (cutting out after fifteen minutes or less) and contacting the dealer, I eventually found out it was an issue with the car, namely the charge control unit, which...

I topped-up my battery last night and I'm a bit perturbed by an unexpected event on my Zappi charging log. Does anyone have an explanation for this? I thought the MG4 is meant to limit at 7kW/phase. If it tries to take more it will be blowing fuses (or worse).

Question for anyone with a zappi charger - had it installed a few weeks back and only getting 5.3kW rather than 7kW. Contacted Myenergi for support and all settings are correct on the charger, question is has anyone managed to get MG4 to charge at a higher rate using a Zappi home charger?