Activation

[JohnV6]

My car ZsEv trophy long range seems to lose activation from time to time.
When I manually activate it it can take a few goes.

I have wifi enabled and it sometimes happens at home. Should I switch I off wifi?

 

[nicknick44]

My car ZsEv trophy long range seems to lose activation from time to time.
When I manually activate it it can take a few goes.

I have wifi enabled and it sometimes happens at home. Should I switch I off wifi?

Have you managed to sort this as I have the same problem

 

[JohnV6]

it comes & goes. It always resets so I will ask at the annual service. I suspect it is loss of connectvity to the MG server. We are in a mobile bad spot & the wifi isn't always perfect.

 

[Data]

I've not had this yet but but does losing 'activation' mean the car has become 'unbound'? How would you reactivate it?

 

[Chris Law]

I've not had this yet but but does losing 'activation' mean the car has become 'unbound'? How would you reactivate it?

My ZS is regularly 'Requiring Activation' - not sure why but possibly poor GSM signal around my Portuguese home. The car remains bound, the only consequence is that some functionality is lost until I (re) activate - for example: stored routes. I only know the activation has become 'undone' when I try to access one of those functions.

 

[Data]

Thanks Chris, so does this mean using the app to scan a QR code on the cars screen to re-enable activation?

 

[Chris Law]

Thanks Chris, so does this mean using the app to scan a QR code on the cars screen to re-enable activation?

I think so but I'm not certain. I'm not in PT at the moment, let you know later in the week.

 

[Data]

Thanks so much Chris. Much appreciated.

 

[Chris Law]

Thanks so much Chris. Much appreciated.

I had a look today. For me (2023 ZS EV LR Lux), the only need to scan a QR was not for activation but for Login to my account. (Re)activation was just a question of pressing the on-screen button.

 

[jr1]

I had a look today. For me (2023 ZS EV LR Lux), the only need to scan a QR was not for activation but for Login to my account. (Re)activation was just a question of pressing the on-screen button.

My 2023 Zs Trophy connect LR has had this problem from new, every time it goes in for a service I inform them, it also always announces my date as 2019 then later in the day it is correct. The traffic announcements have never worked, I have give-up asking. The activation is a simple on screen process, but normally requires a few attempts.