Car pulling to left

[Boatmad]

I have a brand new HS PHEV that has done 50 miles and since I picked it up it has pulled to the left and is a nightmare to drive as you feel like you are fighting the steering all of the time. I took it back to the main dealer who put it on a lazer alinement machine and they stated that its OK and there was nothing else they can do. I took the car out with one of the service engineers who fought the steering, when we came back he admitted that the car 'wondered to the left' but that because of the weight of the extra battery and motors that this was a 'characteristic of this model'. Im sure when I drove the demonstrator it was OK. To let you know it does it on the Motorway as well as local roads and road camber doesnt really make any difference. The main dealer now wants to take it back and have another go at fixing it but to be honest I purchased a new car because I thought that I was buying something that was built properly, tested and then had a PDI not a car supplied with a dangerous fault to which the Main dealer really isnt interested. Is this normal (im sure its not) and what should I do?

 

[Totti1001]

I've noticed that with mine too. It's not extreme, but even on straight stretches, it always pulls slightly to the left.
That's probably why it's not really fun to drive with the lane departure warning system. It always wants to veer slightly to the left and then steers slightly to the right again, and it's like that almost the whole time. If the police had been behind me, they probably would have pulled me over and I would have had to take a breathalyser test
I almost always drive the same route, and that wasn't the case with my previous Ford Kuga.

 

[salty]

To the forum. Sorry to hear about the problems with your brand new car.
Don't let them fob, you off, with the "characteristic" crap. It's there favourite word. That should not be happening on a Brand new car. End of. Anyway hope you get it sorted, quickly.

 

[Boatmad]

I've noticed that with mine too. It's not extreme, but even on straight stretches, it always pulls slightly to the left.
That's probably why it's not really fun to drive with the lane departure warning system. It always wants to veer slightly to the left and then steers slightly to the right again, and it's like that almost the whole time. If the police had been behind me, they probably would have pulled me over and I would have had to take a breathalyser test
I almost always drive the same route, and that wasn't the case with my previous Ford Kuga.

I had the same thought about the police. I guess its something that people that are thinking about buying one should know if it is a characteristic of this model. I have driven cars from the 1960s that tracked straighter.

 

[Boatmad]

View attachment 42222

To the forum. Sorry to hear about the problems with your brand new car.
Don't let them fob, you off, with the "characteristic" crap. It's there favourite word. That should not be happening on a Brand new car. End of. Anyway hope you get it sorted, quickly.

Thank you salty, we also have a MG4 which is a fantastic car, hopefully get it sorted