CarPlay and phone not working together

[Mark B]

I have been using CarPlay on the MGS5 but when I try to connect my phone it seems there's a conflict between the two. I can either have CarPlay but not the phone, or disable CarPlay and the phone and contacts work fine.

Others see this, please?
Any sequence that works?

Copilot suggested use wired connection for CarPlay then wireless or the phone. Seems a bit of a shortcoming if you have to do that.

 

[sammoj]

CarPlay provides voice/messaging so no need to use bluetooth connection in the car as well.

 

[Mark B]

CarPlay provides voice/messaging so no need to use bluetooth connection in the car as well.

Thanks for that. I'll give it a try.

 

[Mark B]

Thanks for that. I'll give it a try.

CarPlay worked fine on an overnight call out. I'd not used it before as previous cars didn't have the option.

 

[sammoj]

CarPlay worked fine on an overnight call out. I'd not used it before as previous cars didn't have the option.

Great, it works pretty well although my software version, R22, has an annoying bug at startup with multiple pop ups saying can’t connect then usually does. Hoping dealer can get upgrade done this week after aborted attempt last week.