Digital Key Sharing on i-Smart app

[MadValley]

Hi,
Post is basically the title. New IM6 (Thailand) with one phone bound to the car and the digital key is working fine. When we go to share the key to a second phone, the key is successfully shared but the key won't connect to the car. Bluetooth connection is fine but the key throws an "unable to connect" message. Has anybody run into this? Thanks!

 

[5teep]

Is the first phone within range of the car at the same time?

 

[MadValley]

Not according to the specs. Probably ten meters away through two reinforced concrete walls. I'll try it again with a further distance.