Digital Key Sharing on i-Smart app

[MadValley]

Hi,
Post is basically the title. New IM6 (Thailand) with one phone bound to the car and the digital key is working fine. When we go to share the key to a second phone, the key is successfully shared but the key won't connect to the car. Bluetooth connection is fine but the key throws an "unable to connect" message. Has anybody run into this? Thanks!

 

[5teep]

Is the first phone within range of the car at the same time?

 

[MadValley]

Not according to the specs. Probably ten meters away through two reinforced concrete walls. I'll try it again with a further distance.

 

[siteguru]

The digital key uses Bluetooth LE (low energy) and so requires the phone to be close to the car - same as for having the key in your pocket and using the door buttons. The main BT connection is for media etc. only, not for vehicle interaction.

 

[MadValley]

The digital key uses Bluetooth LE (low energy) and so requires the phone to be close to the car - same as for having the key in your pocket and using the door buttons. The main BT connection is for media etc. only, not for vehicle interaction.

Yes, but that doesn't explain why the digital key won't connect to the car. The key shows authorized but refuses to connect to the car.