Front Demist button stuck

Might be a bit of dirt or polish causing it to stick. Try switching it on and off several times to see if that fixes it otherwise it's a trip to your dealers.

If the car was out of warranty I'd suggest a squirt of WD40 but you don't want to do anything to invalidate it.
 
If the physical button doesn't work correctly, but the menu button does, this suggest a problem with the physical button.

Both the front and rear defrost buttons on mine are kinda soft/sluggish (in lack of a better description), they are however working as they should..
 
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