Yes it is sad then, Keith on reception always goes the extra mile to help you. With my old car I had a cutting out problem I took it back to the suppling dealer who told me it was the Engine computer that had a fault and they wanted £800 to fix it, a friend recommended Warners, I got a phone call from them saying the mechanic Neil had found a wire breaking down and had repaired it and road tested it and had cured the problem, my bill was £75 inc vat . I will miss their good honest service and I hope Warners see them right when they lose their jobs.Having spoken to the service staff at Charles Warner this morning I can only confirm that this very, very sad story is correct. Warner's staff have been told the dealership is closing at the end of May this year. The company does own the whole building, including the part that Pentagon used to occupy, hence the sale that @Val Marshal reports.
As someone who has bought cars from Warner's since the 1990s and always received excellent service I can only echo the sentiments expressed by @Val Marshal and @Alb.
For those of us who live near Lincoln the search now begins for a new dealership which is able to offer the same level of service and accessibility that Warner's offered. Thankfully, my car is already booked in to Warner's for its second service in just over a week's time, but then ...
Agreed, before I moved to Norfolk I used the same independent Mazda dealer for 15 years and bought 4 new cars and had them serviced there. I took my MX5 to the local 'dealer' after moving and found them to be completely uninterested, and failed to do what I requested (this was EMG in Kings Lynn btw.), sadly the dealer I bought the MG from can now only service but cannot sell a new car. Hopefully they will still have the backup of MG UK when I get the car serviced.
