Holden MG Norwich - MG Dealer Discussion, Opinions & Experiences

petercoupe

Standard Member
Joined
Jul 19, 2022
Messages
20
Reaction score
10
Points
6
Norwich
Driving
MG5
I’m in a difficult place with my latest MG5.
I had the ZS (from Holdens) and loved it, then bought an MG5 (from Holdens again) because I needed longer range.
After 36 days of ownership, my MG5 just stopped charging, and had to be low loaded back to the dealership.
It was dropped off on Saturday the 17th of December and no-one seems to have any idea what is wrong with it or how to fix it.
It’s had the software updates and was declared ready to collect last Friday, but an hour later I was told that I couldn’t collect it after all because another fault had been found.
I still have an order in for July delivery of a new MG4, (Holdens again) and I did offer to exchange one of their second hand hybrids in exchange for mine, (same value) to give them time to fix the MG5.
But they wanted £3700 as well as my MG5 to do the deal.
That would mean over £100 a day for the 36 days I owned the the MG5.
Reluctantly I have turned to a solicitor for help, as I fear I am getting nowhere.
It’s now been off the road longer than the time it was working.
Really disappointing.
 

petercoupe

Standard Member
Joined
Jul 19, 2022
Messages
20
Reaction score
10
Points
6
Norwich
Driving
MG5
I’m in a difficult place with my latest MG5.
I had the ZS (from Holdens) and loved it, then bought an MG5 (from Holdens again) because I needed longer range.
After 36 days of ownership, my MG5 just stopped charging, and had to be low loaded back to the dealership.
It was dropped off on Saturday the 17th of December and no-one seems to have any idea what is wrong with it or how to fix it.
It’s had the software updates and was declared ready to collect last Friday, but an hour later I was told that I couldn’t collect it after all because another fault had been found.
I still have an order in for July delivery of a new MG4, (Holdens again) and I did offer to exchange one of their second hand hybrids in exchange for mine, (same value) to give them time to fix the MG5.
But they wanted £3700 as well as my MG5 to do the deal.
That would mean over £100 a day for the 36 days I owned the the MG5.
Reluctantly I have turned to a solicitor for help, as I fear I am getting nowhere.
It’s now been off the road longer than the time it was working.
Really disappointing.
Quick update.
Charging issue has been set to one side, on the grounds that ‘we can charge it OK here in the garage’. This is despite the fact that the AA confirmed that the car wouldn’t charge.
But, they have decided it needs a new IPK, which won’t get here until the middle of February, by which time the car will have been a paperweight for about two and a half months.
See you again on Valentine‘s Day. 💜
 
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