I smart issue

[Don H]

Hi all, can anyone confirm if they are having ismart issues today. I normally use the car just with my phone ( using ismart to unlock and drive) . Mine seems to have lost connection with the car ( luckily the wife was with me and she had a physical key with her).
Just wondered if it is a problem with my connection or if indeed we all have an issue ! It appears it cannot locate the car using gps, no mileage or battery level showing and if I try to connect I get “ vehicle not responding”

 

[Coulomb]

Others have reported problems:

Post in thread '"vehicle not responding" in app'

Yesterday at 3:08 PM

Been to MG a few hours ago and can’t get it booked in until 28th January but as from about 10ish today it won’t respond at all no matter what I do to the car or app done a hard reset to 12v and uninstalled app sat in car etc.

I wonder if it's a problem with the servers ? My ZS has been the same most of today

• maskull

• 

 

[Don H]

Others have reported problems:

Post in thread '"vehicle not responding" in app'

Yesterday at 3:08 PM

Been to MG a few hours ago and can’t get it booked in until 28th January but as from about 10ish today it won’t respond at all no matter what I do to the car or app done a hard reset to 12v and uninstalled app sat in car etc.

I wonder if it's a problem with the servers ? My ZS has been the same most of today

• maskull

• 

Sounds like there may well be ! At least it would appear it’s not just my problem ! Note to self - carry a physical key at all times

 

[NikLiverpool]

Never trust the app was my Moto with the Tesla too.
On quite a few occasions the car was unresponsive to the app. I always had the card in my phone case.
I do the same with the IM.

By the way my app is not responding either.

 

[Don H]

Never trust the app was my Moto with the Tesla too.
On quite a few occasions the car was unresponsive to the app. I always had the card in my phone case.
I do the same with the IM.

By the way my app is not responding either.

Cheers Nik - lesson learnt from my end

 

[Don H]

All working again now, but I’m definitely keeping a physical key with me going forward. I might even see if I can get a spare key from somewhere ( the key card is a little big).

 

[LenEV2016]

All working again now, but I’m definitely keeping a physical key with me going forward. I might even see if I can get a spare key from somewhere ( the key card is a little big).

It's a good idea because the I smart app is prone to bouts of not working

 

[salty]

Never have any trouble at all with the App.
I've never used it.

 

[Bradmore]

My ismart app would not connect this morning to defrost the car, Network not available. Do I need to rebind?

 

[LenEV2016]

My ismart app would not connect this morning to defrost the car, Network not available. Do I need to rebind?

If you leave it, it will sort itself out. It happens periodically unfortunately

 

[Bradmore]

If you leave it, it will sort itself out. It happens periodically unfortunately

Thank you for the update