International MG Contact

[wajo10]

Hi everyone,
Does anyone have a global MG customer-service email address? Here in Costa Rica, our local dealer says they can’t activate i-SMART—even though it was promised at purchase—because the MG distributor in Mexico is “not willing to help them update the cars.” That just makes no sense at all.
Understandably, owners here are frustrated and want to escalate the issue. I’ve found [email protected], but I’m not sure whether that address is only for Australia.
Thanks for any pointers!

 

[Alb]

Have you tried the regional contact rather than your local dealer?

MG MOTOR - Costa Rica

MG MOTOR - Costa Rica

www.mg.cr

 

[wajo10]

Sadly the "regional contact" is the same dealership, called Grupo Motores Británicos. I can't find any contact higher in hierarchy.

 

[Ian Key]

You could try head office in China

Location / Access | MG Co., Ltd.

Contact information on branch and sales offices

www.mgco.jp

 

[Alb]

Complaining to a totally different company with a similar name probably wont work Ian

 

[Ian Key]

Complaining to a totally different company with a similar name probably wont work Ian

Oops! But there again it hasn't worked complaining to the correct company either