Sinbad
Standard Member
Just received the following from my Octopus account manager person:
They've offered me the option to change my order (white Mg4 trophy) to a different vehicle with shorter lead times. My tesla model y senses are tingling ...
We pride ourselves on customer experience above everything else, so we want to keep you in the loop on your MG order.
Your car’s been built and is soon going to be loaded onto a boat to the UK, but, we still don’t have an accurate delivery date from MG unfortunately.
Candidly, MG is struggling with delays and we’re getting changes to estimated delivery dates at very short notice. We have escalated this to the top levels of MG in the UK and our absolute priority is getting customers into their cars as soon as possible.
To focus on customers like you, who’ve already ordered their MG, we’ve removed all MGs from our website. Pausing new orders will allow us to dedicate our time to working with MG to support you.
We’ll contact you every week from here until your car’s delivered. We’ll also update you on the location of your car, rather than the expected delivery date.
This is because the delivery date can change dramatically, whereas the location will be more reliable and give you more reassurance on your car’s journey to you.
Thanks again for bearing with us and we’ll be back in touch soon
They've offered me the option to change my order (white Mg4 trophy) to a different vehicle with shorter lead times. My tesla model y senses are tingling ...