MG UK Provide Courtesy Cars

[tsedge]

I just found this from a few weeks ago, I had no idea this has been announced, apologies if I missed this being covered on another thread.

MG extends courtesy car vehicle cover

MG Motor UK is strengthening courtesy car vehicle cover for its UK customers. Backed by the AA and Switch Car Rental, drivers with an MG Assistance break

fleetworld.co.uk

 

[salty]

Result! (Hopefully)

 

[Susanna]

@tsedge - many thanks for the info. I wonder what age of car this would cover?

 

[salty]

@tsedge - many thanks for the info. I wonder what age of car this would cover?

In Theory 7 years.

 

[tsedge]

@tsedge - many thanks for the info. I wonder what age of car this would cover?

I expect we will get more details soon, probably via the motoring press.

 

[Susanna]

In Theory 7 years.

In the ‘blurb’ there’s mention of 7 years and/or 80000 miles.

 

[tsedge]

It is a welcome sign of investment in customer service.

 

[OriginalBigAl]

Took my 14 year old van into a back street garage for a new clutch in Brive a couple of years back. Got a overnight loaner whilst the did the work.
When making a general enquiry at MG it was " 25 euros a day , if we have one available ? "

 

[MG Clive]

Like-for-like, yeah ok, they want to hope they don't get many Cybersters breaking down, otherwise it's definitely good news.

 

[Giller]

Very interesting.

 

[tsedge]

Like-for-like, yeah ok, they want to hope they don't get many Cybersters breaking down, otherwise it's definitely good news.

In my understanding, like-for-like doesn't mean exactly the same car, it means an equivalent level, so it will be interesting to see what that is for a Cyberster.

Also, the article doesn't say when this launches, although it implies it is already running, but I wouldn't assume that until we have had some evidence from owners.

 

[Ian Key]

It doesn't provide a courtesy car if it goes in for warranty work only if you breakdown and MG Assist takes the car to the dealers.

 

[tsedge]

Agreed, I could have phrased that better, have edited.

I meant awareness of this depends on dealers telling customers.

If your car goes in for a regular service/MOT or other work, it is still up to the dealer to provide a courtesy car if they can, this is not guaranteed.

This is if you break down and are recovered by MG Assist and provides a replacement vehicle while you wait for your car to be fixed and returned to you.

 

[siteguru]

It doesn't provide a courtesy car if it goes in for warranty work only if you breakdown and MG Assist takes the car to the dealers.

To be fair, that's nothing new - MG Assist has always offered this, at least for as long as I've had mine.

 

[tsedge]

To be fair, that's nothing new - MG Assist has always offered this, at least for as long as I've had mine.

Previously it was a courtesy car limited to a few days, not unlimited until the car is fixed. The new approach is much more comprehensive.

 

[Ian Key]

I wish they'd extend it for warranty claims because it would make MG approve repairs quicker and make sure spares were readily available.

 

[MG Clive]

I wish they'd extend it for warranty claims because it would make MG approve repairs quicker and make sure spares were readily available.

Yes, a courtesy car really should be provided for warranty claims.

 

[Ian Key]

Yes, a courtesy car really should be provided for warranty claims.

My dealer does but you have to either buy their insurance at £14 ish per day or use your own but it must cover the car fully comprehensive and not third party.

 

[salty]

My dealer does but you have to either buy their insurance at £14 ish per day or use your own but it must cover the car fully comprehensive and not third party.

That's summut I s'pose. But obviously could prove expensive.

 

[Joningy]

On my 12V battery issues in early January, the car was in the garage for 3 days, I had a small Citroën EV, possibly a C3, it was awful to drive and the range abusmal, but it provided a means of getting around.
I really struggle to understand anyone wanting to buy one