Naviscreen language change

[MediMag]

Picked up my new HS Trophy Hybrid+ last week and when I got it home and went to have a closer look at the Naviscreen settings and the language had changed to Chinese.

Not being familiar with the layout I was stuck so called the dealer who’d never heard of this happening, the language setting option (on the same screen as the brightness setting) still said English so he suggested factory reset, this was greyed out so he said he’d get a tech to call me back.

Meanwhile, I used the translate app on my iPhone to translate the headings and after restarting the screen the factory reset was now accessible, so did that and problem solved.

However, 2 days later it happened again, this time I went straight to the language setting which still said English, changed it to French then back to English and it sorted it.

Now however as a result of the factory reset (I think) I’ve lost ultrasonic sensors front and back and no distance colour grading on reverse camera, so I assume that’s a Trophy software upgrade. Hopefully a visit to the dealer will resolve it but thought I’d post in case anyone has had similar happen to them.

 

[Alb]

I had a similar situation on my old MG5 when a factory reset was done on the infotainment unit.
You make an assumption that this will return the system to where it was when you first picked up the car but in reality it took it to an earlier point and the dealer couldn't return it to where it previously was.
Moral of the story is think long and hard before you do a factory reset if you are not 100% certain what the effect will be.

 

[MediMag]

Cheers Alb, did it at the dealers request but it had unintended consequences, anyhow it’s booked in for next week to see why the parking radar button won’t stay on so