Previous owner didn't unbind my MG app

[tort]

Just had an MG ZS electric and the previous owner didn't remove themselves from the MG app so i cant bind my phine to the car. Can anyone help?

 

[Deleted member 2148]

Your local MG dealer can email MG and have them unbind it.

 

[tort]

Your local MG dealer can email MG and have them unbind it.

Thanks can I email mg direct

 

[Deleted member 2148]

If you do they’ll want a copy of V5 showing you’re re the owner, did you buy it from MG dealer?

 

[Layzell86]

If you email mg direct and send them a copy of your v5 document they will reply quite quickly emailed mine last night (Sunday) and got a reply today (Monday).