S6 tail gate issue.

[Giller]

Right, yesterday after working perfectly since collection, the tailgate only went up to half way, in addition when using the close button, it would go down but not close properly, closing required doing it manually, pushing it down by hand.

Will be contacting dealer in the morning, but just in case I’m missing something, asking if anyone had a similar experience?

 

[PeterHR2]

Right, yesterday after working perfectly since collection, the tailgate only went up to half way, in addition when using the close button, it would go down but not close properly, closing required doing it manually, pushing it down by hand.

Will be contacting dealer in the morning, but just in case I’m missing something, asking if anyone had a similar experience?

Well... possibly, once. After plugging it in to charge on Thursday night, in pitch darkness I tried opening the tailgate via the key fob to get my bowls out and had hit the wrong button and so ended up opening it by waving my foot, and then I used the tailgate button to close it. I assumed it had closed. But in the morning, on checking the charge state in iSmart I noted it hadn't charged quite as much as I was expecting on the granny charger, and then I tried to turn on the steering wheel heating remotely and I couldn't. It was at that point I noted iSmart was saying the tailgate wasn't locked. I should have gone out to check 'how open it was, but just shut it from iSmart and put the steering wheel heating on. But I've had no issues at all since then, and the tailgate has been opened and shut multiple times by all possible methods (even when I inadvertently swiped right to left in iSmart when checking charge state while charging/shopping in the Co-op on Friday).

I still think I'd confused the car by trying multiple open close options in the dark rather than it be a tailgate issue per se. But I'm keeping a closer eye on it.

 

[Giller]

Well... possibly, once. After plugging it in to charge on Thursday night, in pitch darkness I tried opening the tailgate via the key fob to get my bowls out and had hit the wrong button and so ended up opening it by waving my foot, and then I used the tailgate button to close it. I assumed it had closed. But in the morning, on checking the charge state in iSmart I noted it hadn't charged quite as much as I was expecting on the granny charger, and then I tried to turn on the steering wheel heating remotely and I couldn't. It was at that point I noted iSmart was saying the tailgate wasn't locked. I should have gone out to check 'how open it was, but just shut it from iSmart and put the steering wheel heating on. But I've had no issues at all since then, and the tailgate has been opened and shut multiple times by all possible methods (even when I inadvertently swiped right to left in iSmart when checking charge state while charging/shopping in the Co-op on Friday).

I still think I'd confused the car by trying multiple open close options in the dark rather than it be a tailgate issue per se. But I'm keeping a closer eye on it.

Interesting, points to ponder, thank you.

 

[El Bongo]

Right, yesterday after working perfectly since collection, the tailgate only went up to half way, in addition when using the close button, it would go down but not close properly, closing required doing it manually, pushing it down by hand.

Will be contacting dealer in the morning, but just in case I’m missing something, asking if anyone had a similar experience?

I've noticed if you open the boot and open the door at the same time the boot stops opening half way up. There are also options in the car settings for adjusting boot opening height.

 

[Giller]

I've noticed if you open the boot and open the door at the same time the boot stops opening half way up. There are also options in the car settings for adjusting boot opening height.

Hmmmm

 

[PS70]

We've had the same problem intermittently. Same symptoms - wouldn't open to the full height despite being set to High and wouldn't close properly without assistance. It just stopped working one day, then started working again, then stopped again with no rhyme or reason. Tried the recalibration described on the MGS5 thread without success. Finally got it in to the dealer last week and they said the PLCM (power lift control module I think) software has been corrupted. They re-flashed it and all working okay for now. Fingers crossed it continues...

 

[Giller]

We've had the same problem intermittently. Same symptoms - wouldn't open to the full height despite being set to High and wouldn't close properly without assistance. It just stopped working one day, then started working again, then stopped again with no rhyme or reason. Tried the recalibration described on the MGS5 thread without success. Finally got it in to the dealer last week and they said the PLCM (power lift control module I think) software has been corrupted. They re-flashed it and all working okay for now. Fingers crossed it continues...

Rang my dealer and mentioned the PLCM software issue you had, booked in for Thursday so fingers crossed this end also.

Thanks for posting.