Very nice people at the premises. The Co itself I would rate as average- I have dealt with better and with worse in the past.
Very pushy with phone sales of the servicing package and again when it came to the service booking in, far longer was spent trying to sell me insurance against MoT failure (not due for 2 years) and an "anti-covid cleaning bomb", than on detail of when it was to be serviced.
In comparison to prices quoted on this site from other garage chains, and certainly when you see what is actually done at a service, the servicing looks pricey here.
They never seem to notify when an software update is available or recall work required, just leave it for customer to contact them or await a service arising.
Having said all that, always been happy with work done, and people there are very helpful.
I am very pleased with the ZS EV.