Padaung
Established Member
Hi all,
I have a '21 plate MG5 SR. We have owned it from new.
Over the past 9 months, when using our home charger, we have experienced several very slow charges (2kW), when it was expected the car would charge at 7kW. This has meant we have had a car that hasn't charged enough for a return commute the following day.
The charger is an EO Mini Pro 2, purchased new and professionally installed by a local electrician who specialise in EV chargers.
An EO Charging support person has checked the data from our charger and has confirmed that the charger is offering the car a full 32amps (thus a 7kW charge rate) for the times we have had a slow charge.
1. The slow charge is intermittent, and relatively rare (it probably occurs around twice times a month). We cannot predict when it is going to happen.
2. On one occasion I was still awake at 12.30 when the overnight charge started. I saw that it was charging slowly (our smart meter showed 2kW) so I stopped the charge, waited a few minutes and then resumed the charge - it then charged at 7kW. The car was not unplugged in-between the two charge attempts, nor was the cable moved in any way.
Has anyone any thoughts on what could be happening and a possible solution?
When the car does under charge overnight it has often caused us a bit of a headache the following day.
Apologies if I've got any of the technical amp/kWh terminology wrong, I hope the meaning of my message is still clear.
Edit to clarify:
We use Octopus Go, which isn't an intelligent tariff from my understanding. It just offers us four hours of electricity overnight at a cheaper rate.
In addition to this, we never had this problem for the first two and half years using the same car, charger and electricity tariff.
I have a '21 plate MG5 SR. We have owned it from new.
Over the past 9 months, when using our home charger, we have experienced several very slow charges (2kW), when it was expected the car would charge at 7kW. This has meant we have had a car that hasn't charged enough for a return commute the following day.
The charger is an EO Mini Pro 2, purchased new and professionally installed by a local electrician who specialise in EV chargers.
An EO Charging support person has checked the data from our charger and has confirmed that the charger is offering the car a full 32amps (thus a 7kW charge rate) for the times we have had a slow charge.
1. The slow charge is intermittent, and relatively rare (it probably occurs around twice times a month). We cannot predict when it is going to happen.
2. On one occasion I was still awake at 12.30 when the overnight charge started. I saw that it was charging slowly (our smart meter showed 2kW) so I stopped the charge, waited a few minutes and then resumed the charge - it then charged at 7kW. The car was not unplugged in-between the two charge attempts, nor was the cable moved in any way.
Has anyone any thoughts on what could be happening and a possible solution?
When the car does under charge overnight it has often caused us a bit of a headache the following day.
Apologies if I've got any of the technical amp/kWh terminology wrong, I hope the meaning of my message is still clear.
Edit to clarify:
We use Octopus Go, which isn't an intelligent tariff from my understanding. It just offers us four hours of electricity overnight at a cheaper rate.
In addition to this, we never had this problem for the first two and half years using the same car, charger and electricity tariff.
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