Recent content by Alex Brumpton

Yeah I think I'll have to try hard wiring. My zappi is a v2.1 and was installed September 2022. I already had the latest firmware when I went onto octopus intelligent. But, this issue was also happening on octopus go. From July 2023. After seeing you have the exact same symptoms I do, I'm...

Yeah mines behaving very similar to yours. SESR too. It went in for a load of updates in December which seemed to work for 6-7 weeks but then the problem returned. So now you've got me wondering is it an unstable network connection, as my zappi is WiFi connected not ethernet. Strangely though...

Did yours ever say charge complete? Even though the MG4 battery wasn't fully (60-80%).

I was hoping I wouldn't need to be posting back here. But the update I had in December seems to not have worked. It was fine for the whole of December, but last Wednesday night it stated charge complete on my zappi again after only adding 4 kWh. I was hoping it was a fluke, as it didn't happen...

@siteguru it looks like two threads have been combined? Yeah mine is an SR but I did still have unreliable AC charging before it was updated. My dealer definitely knew about the issue though and where very confident the update would work and it has so far. Maybe it's more serious on the LR...

Hi Birdy, I had the software update that is supposed to fix the AC charging issue over a month ago now, and it has been solid as a rock, it's charged every time on my zappi without any issues. Hopefully it continues. I said a few weeks ago in a previous post that it seems there is a software...

This is exactly what my charging graph looked like before my car went in. Touch wood, I've still had no issues since my dealer performed all possible updates they could. And the charge graph is a pin straight line now. I'm starting to think that there might be two issues happening, a hardware...

I got my car back last night, and had a successful charge last night, didn't stop once and the charge rate was a pin straight line on the graph on the zappi app, it hasn't done that in months... But I know it's only one night, but here's hoping for this to be a good sign. I've had all the...

Is yours still in with your dealer? Are you waiting for a new part to come from China?

I've had an update from my dealer this morning. Hopefully these updates do the trick, but I'll be watching it like a hawk over the next few months. At least this proves they know there is an issue.

Took my MG4 to my local dealer tonight, ready for them to fully update the car and investigate the AC charging issue tomorrow. I sent an email with the videos and photos I took of the problem happening to the technician at the request of the woman at the front desk, so hopefully they'll be able...

I'm hoping the screenshots I have will be enough evidence for them to see I have an issue. When it does actually charge, I've noticed it doesn't stay at 7kw the entire time, it undulates quite a bit which it didn't do before. This is interesting, I'll bring this up with the service department...

That's for this Bawbag. I've just rang my local dealer again regarding this issue and I'm booked in for 30th November. I'm slightly concerned about what the woman on the phone said to me. Regarding if no error codes come up and they can't replicate the issue then there isn't anything they can...

Thanks for this Bawbag. I'll be giving my dealer another ring tomorrow to get it booked back in and I'll mention this thread to them. I think I've got enough evidence that there is an issue. Id rather not have to worry if my car will be charged when I wake up for work. It's a bit of a...

Nope don't have any power line adapters, only my mesh network. My VM router is the modem. I've recently upgraded to gigabit which has made my Google WiFi mesh a bit redundant (WiFi 5) so when my new VM router arrives I'll see how that is on its own.