Pressing the voice button to talk to the car (not AA) and then cancelling it (by pressing the button again) fixes the volume issue for me. I used to get it after the car's voice to text would give the weather info. I've since turned that off.
I don't know how that works when they are interstate. I took it as a life lesson to do some research on a company if they don't have the usual PayPal or credit card options.
DO NOT BUY from evchargingaus.com ... they are scam artists.
https://www.productreview.com.au/listings/ev-charging-australia
I lost ~$400 trying to buy a charger from them. They won't respond and won't send you your item.
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