Impending 12V death or glitch/sensor malfunction?

Tez

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Folks.

2022 plate Pre-FL Excite owner here.

The car has had a few glitches; radio needing a reboot, HV battery not engaging when switching on & brake pressed, wipers not working & Start/Stop LED not lighting up even though it will drive fine etc.

I've also started to get fairly regular errors when unlocking the car saying "12V Battery Charge Low Refer to Handbook". If HV not engaged within about 30 seconds, another message comes up with "Refer to Handbook" replaced with "Please Start".

With the HV Battery engaged and heating/AC/lights on, it reads 13.8V. With lights off, goes to 14.6.
With no HV Battery, reads 11.9 with lights off, immediately drops to 11.8 when lights on, but then my bottle goes and I switch on before it can drop further.

Took it to a garage this morning to get a new 12V battery, the mechanic was a bit flummoxed and said he'd never seen such a new car (including EVs) with a duff battery before. He basically refused to put a new battery in it, as his place guarantees them and he didn't want to have to swap it out when/if the same thing happened again.

So my question to you good people: Could this genuinely be a dead/dying battery, or is it something a MG dealer should look at to see whether there are other gremlins at play? I'm reluctant to go the MG route, because if it's something not covered by warranty (i.e. the 12V), I'd have to fork out £140 for diagnosis AND a new battery. Although the car was registered in Nov 2022, I bought it last October 2023 with only 15 miles on the clock, so it had been sat around for a fair while pre-me.

Thanks to you wonderful people.
 
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I think I'd just bite the bullet and fit a new battery myself.
 
The damage to the 12V battery probably occurred during the year the car was sitting around.
 
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If the car only covered 15 miles over 11 months prior to buying it I’d be more concerned about the state of the HV battery to be honest! 😬
 
They do have a reputation for some bad batteries. If it were me, I'd fit a cheap battery from someone like EuroCarParts. It will cost you considerably less than the £140 that the dealers wants to charge just to look at it. If the problems go away then you know it was just the battery. If they still occur then the money you've wasted on the battery will probably seem insignificant.
 
12V battery problems are known issue with several brands of EV, Kia and Hyundai especially.
 
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Thanks all for your help.

I'm going to get a new 12V and see what happens! I'll report back.


If the car only covered 15 miles over 11 months prior to buying it I’d be more concerned about the state of the HV battery to be honest! 😬
I've ordered an OBD scanner to check the HV, hopefully it's ok!

I'd take it to a garage, or Halfords, and get them to check it.
Halfords basically said they could only say what the current charge is and not whether the battery was actually kaput/had reduced capacity. Then again, they knackered my last car fitting a headlight (literally failed its MOT because of them), so I don't really trust my local lot too much!


I'll let you know what happens with a new 12V fitted.

Thanks again folk!
 
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Thanks all for your help.

I'm going to get a new 12v and see what happens! I'll report back.



I've ordered an obd scanner to check the HV, hopefully it's ok!


Halfords basically said they could only say what the current charge is and not whether the battery was actually kaput/had reduced capacity. Then again, they knackered my last car fitting a headlight (literally failed its MOT because of them), so I don't really trust my local lot too much!


I'll let you know what happens with a new 12v fitted.

Thanks again folk!
I recommend Tayna online for batteries if you can replace it yourself. Good prices and fast delivery

 
12V battery problems are known issue with several brands of EV,
I suspect that MG is a particularly bad brand for this, since I've never seen mine turn on the contactors to charge the auxiliary (12 V) battery. (I have a ZS Mark 1.) My Leaf does this all the time, and they are supposed to be really bad at maintaining the auxiliary battery.
 
I've ordered an obd scanner to check the HV, hopefully it's OK
I wouldn’t worry too much, unless it was fully charged to 100% or completely empty, leaving it idle won’t do any harm..
 
PRE-FACELIFT MG5 LR

I noticed that after a prolonged period that if after the car had finished charging from 7kW, but was still plugged in (10+ hours), the car came up with a low battery warning. It makes me think that whilst on the AC charging it doesn't check on the 12V battery state and runs it down using the ancillaries (alarm, charge controller, etc).
 
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PRE-FACELIFT MG5 LR

I noticed that after a prolonged period that if after the car had finished charging from 7kW, but was still plugged in (10+ hours), the car came up with a low battery warning. It makes me think that whilst on the AC charging it doesn't check on the 12v battery state and runs it down using the ancillaries (alarm, charge controller, etc).
I have the same machine. On Friday afternoon I plugged in to my Rolec wall charger and the ev. Energy app showed that it began charging at about 10:30. I left it to do a charge and balance job and noticed when I was having breakfast at around 08:00 that it had stopped the procedure at around 02:30. I didn’t leave until 09:30 so it was fully charged and off for seven hours or so. The 12 volt battery was ready and willing with its usual 14.1 or so when I set off. I don’t think I’ve left it nearly as long as ten hours but I’ve certainly not experienced any problems with how I’ve been using it.
 
PRE-FACELIFT MG5 LR

I noticed that after a prolonged period that if after the car had finished charging from 7kW, but was still plugged in (10+ hours), the car came up with a low battery warning. It makes me think that whilst on the AC charging it doesn't check on the 12v battery state and runs it down using the ancillaries (alarm, charge controller, etc).
As long as the HV battery is connected (driving, charging and balancing) the 12V aux is trickle charged, looks like in your case something isn’t as it should be, what aux is shown when the car is running?
 
Thanks all for your help.

I'm going to get a new 12V and see what happens! I'll report back.



I've ordered an OBD scanner to check the HV, hopefully it's ok!


Halfords basically said they could only say what the current charge is and not whether the battery was actually kaput/had reduced capacity. Then again, they knackered my last car fitting a headlight (literally failed its MOT because of them), so I don't really trust my local lot too much!


I'll let you know what happens with a new 12V fitted.

Thanks again folk!
If you not replaced it yet I would use a 12V charger on it, if after a few days it come up with the message again then replace.
 
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Folks.

2022 plate Pre-FL Excite owner here.

The car has had a few glitches; radio needing a reboot, HV battery not engaging when switching on & brake pressed, wipers not working & Start/Stop LED not lighting up even though it will drive fine etc.

I've also started to get fairly regular errors when unlocking the car saying "12V Battery Charge Low Refer to Handbook". If HV not engaged within about 30 seconds, another message comes up with "Refer to Handbook" replaced with "Please Start".

With the HV Battery engaged and heating/AC/lights on, it reads 13.8V. With lights off, goes to 14.6.
With no HV Battery, reads 11.9 with lights off, immediately drops to 11.8 when lights on, but then my bottle goes and I switch on before it can drop further.

Took it to a garage this morning to get a new 12V battery, the mechanic was a bit flummoxed and said he'd never seen such a new car (including EVs) with a duff battery before. He basically refused to put a new battery in it, as his place guarantees them and he didn't want to have to swap it out when/if the same thing happened again.

So my question to you good people: Could this genuinely be a dead/dying battery, or is it something a MG dealer should look at to see whether there are other gremlins at play? I'm reluctant to go the MG route, because if it's something not covered by warranty (i.e. the 12V), I'd have to fork out £140 for diagnosis AND a new battery. Although the car was registered in Nov 2022, I bought it last October 2023 with only 15 miles on the clock, so it had been sat around for a fair while pre-me.

Thanks to you wonderful people.
My ZS EV was 2 1/2 years old when I had to change its 12V battery. With EVs in general this is their weakest point. Of course all EV dealers are well aware of this problem!…
 
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