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Other owners have been successful by disconnecting battery terminals or by going through the settings in the engineer's menu (see other threads). However, for my car (ZS EV), the dealer had it for a week and concluded that it needed a new head unit. Couple of weeks later, they asked for the car...

Dealer had it. Fixed radio problem but caused new login problems. Had error message: 'please activate head unit first' when tried to login. Dealer had several more times without success. Replaced the head unit but still did not work. Dealer had it for 10 more days waiting for MG's reply...

Many thanks. You’re so right. Posting my issues at the right place may help. 😅

I took delivery of an MG ZS Trophy EV in May earlier this year. Initially I had problems binding the car but somehow managed to do it. A few weeks ago, I went to London and had to charge it on the street. I’m not sure if it had anything to do with it but during the return journey, I lost my...

Many thanks. I took it back to the garage and now the radio has been fixed with no u disk failure error message. However, I now have ‘activate head unit first’ message and cannot log in. There is no QR code displayed where it should for logging in. Dealer raised a ticket with MG but so far no...

I have the same problem. I have tried your method but I can’t find the ‘Switch Environment/Current’ option. I have noticed that my car is running R22. Do you think this is the reason why the option is not there? I only took delivery of the ZS Trophy in May 23 and don’t understand why it does not...

I have exactly the same problem, having had the car for less than two months. After a long journey, the range has dropped from 278 to 230 miles on a full charge. At the same time, my radio has stopped working and on the screen, the error message ‘U disk identity failure’ appears periodically...

I have exactly the same problem and error message. Any update yet with yours please?