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Thank you all for your comments! @hermitdave I will try as you have suggested, in starting the charge first before plugging into the car.

Something I forgot to mention is that the charging automatically stops after 5 minutes on the public charging (that I’ve tried so far)

Hi All! I have just purchased a new HS PHEV and I love it. I have been using the granny charger for home charging which has been reliable. I have tried 3 times (on 2 separate chargers) to use public charging, however I am finding that the lock for the charging cable continues to make a locking...