1st service comparison

[mgaz]

Hi, has anyone done a comparison chart ( or should we start one) that compares the 1st service price for the MG S 5 EV?

I have been quoted £160 is that reasonable or can we get some prices from others?

Any difference between low miles and normal miles rates?

 

[Rei]

Seems about average. If it's reasonable or not depends on your point of view. They don't do much. Install updates, top up the washer fluid, and do a few checks.

 

[Lovemyev]

Hi, has anyone done a comparison chart ( or should we start one) that compares the 1st service price for the MG S 5 EV?

I have been quoted £160 is that reasonable or can we get some prices from others?

Any difference between low miles and normal miles rates?

I don’t think MG offer the low user / milage services anymore.
You probably get a similar work content, but pay a standardised rate .
It’s only a health check on the first service normally and if no updates are available checked against your VIN number, then it’s not going to get connected to the diagnostic computer either.

 

[emmrecs]

I have been quoted £160 is that reasonable or can we get some prices from others?

I have an MG Service Plan and its price is £114 for the first service. Work is actually carried out by my local dealer, Evans Halshaw, Grantham.

 

[Rei]

I have an MG Service Plan and its price is £114 for the first service. Work is actually carried out by my local dealer, Evans Halshaw, Grantham.

I guess you bought one from this site: еQuote

You can get that price with the minimum 24 month plan. The 2nd service is double that much though!

 

[emmrecs]

I guess you bought one from this site: еQuote

Yes I did.

You can get that price with the minimum 24 month plan. The 2nd service is double that much though!

Agreed, but I took out the 5 year plan which, including two MoTs, totals £1,145.37. To me, that seems a very good deal! So my monthly cost is just over £20 for the length of the contract.

However, I do accept that there is a clause in the contract that says:
Payment for any additional work carried out and or materials supplied by a Dealer which does not fall within the definition of the Services will be the
responsibility of the Customer and will be payable by the Customer on collection of the Vehicle.

This seems perfectly reasonable to me since, if any "extra work" really is needed I would be paying for it anyway!

 

[Rei]

I have questions about this.

Is there any point going for a 5 year plan? It seems to be the exact same price as a 2 year plan. When that runs out I could reassess the options, although I suppose there is a risk the price goes up.

Do I need to use an MG dealer? Are there cheaper options that keep the warranty intact?

 

[emmrecs]

Do I need to use an MG dealer? Are there cheaper options that keep the warranty intact?

Yes to first question, no to second (as I understand the terms of the MG Warranty).

 

[Rei]

Yes to first question, no to second (as I understand the terms of the MG Warranty).

I thought I read something about you being able to use other service centres as long as they do it all to MG spec. I don't know if any can actually do that though, at least not around here.

Might just have to cough up. It's annoying because they really don't do much for the money.

 

[Ian Key]

I thought I read something about you being able to use other service centres as long as they do it all to MG spec. I don't know if any can actually do that though, at least not around here.

Might just have to cough up. It's annoying because they really don't do much for the money.

Yes you can have it serviced elsewhere and as long as they use MG parts and do it to MG specification the warranty won't be affected.

The downside is MG Assist won't be renewed for another year, you'll have to keep a comprehensive receipt in case of any warranty claims and any software updates won't be done.

 

[Rei]

I see they do monthly payments for the servicing stuff too, but I'd rather just pay in one go. If you have anything monthly, technically credit like that, it affects your ability to get other loans. Even if it is only £20/month.

 

[Chris H]

Yes you can have it serviced elsewhere and as long as they use MG parts and do it to MG specification the warranty won't be affected.

Legally that's true but MG are especially slippery when it comes to warranty work so wouldn't be surprised if they refuse to fix things under warranty without MG dealer service history.

 

[Rei]

Well, mine needs some warranty work anyway, so I have to go there at least once.

 

[Veryfatbloke]

I see they do monthly payments for the servicing stuff too, but I'd rather just pay in one go. If you have anything monthly, technically credit like that, it affects your ability to get other loans. Even if it is only £20/month.

Are you sure about that? I am coming to the end of my PCP on my MG4 and have a service plan. It has never appeared on my credit report.

I’ll be coming over to this forum fully when I collect my S5 in two weeks time.

 

[Rei]

Are you sure about that? I am coming to the end of my PCP on my MG4 and have a service plan. It has never appeared on my credit report.

I’ll be coming over to this forum fully when I collect my S5 in two weeks time.

Hmm, I don't know then. They ask about stuff like recurring payments when you apply for a mortgage.

 

[TimothyN]

I bought from a dealer at a distance from me (Epsom) because it is the only one in the M25 open on a Sunday.

Is there anything lost or gained by going to a more local dealer (Bromley) for service and future support?

 

[emmrecs]

Is there anything lost or gained by going to a more local dealer (Bromley) for service and future support?

Loss? No, not in my experience.

Gain? Much less driving (and time) to get to the local dealer.

 

[TimothyN]

I was thinking more in terms of perceived loyalty and continuity? Or record keeping?

 

[emmrecs]

I was thinking more in terms of perceived loyalty and continuity? Or record keeping?

Again, I can only speak from what I have experienced.

I bought my pre-registered S5 from Stoneacre in Derby, knowing full well and telling them that I would not be using them for servicing etc, since the return journey home to garage was over 100 miles.

In the meantime my wife had had her older MG3 (petrol so not hybrid) serviced at a local MG dealership and was very pleased with the standard of work and the cost.

So, it was really a no-brainer that I would have any servicing etc carried out at the same dealer. I actually also took out an MG Service Plan with them.

In the event, following the disasters of the 12v battery going completely flat, 3 times, this same dealer has been exemplary, having the car in twice for extended diagnostic testing, once for three days and later for over a week, both without any hassle and the Master Technician who carried out the diagnostics was very helpful and explained fully what he had found. In the event there were "no faults" but MG UK have agreed with him that a new T-Box will be fitted (when MG dispatch it! But that's a different issue.)

Ironically, and perhaps inevitably, since the last diagnostic check the 12v battery has been faultless!

 

[Rei]

I wouldn't mind using the dealer I bought from if it wasn't in the middle of nowhere. The local one has a supermarket over the road at least.