Yes, indeed it is very confusing as so many people disagree on how to do the equalisation charge. I will say that Octopus & MG did both tell me to turn off smart charging before doing an equalisation charge, my dealer to. As soon as I did my car started equalising correctly. It will now equalise at any soc whereas previously it would not. Just spoken to my installer & he too has confirmed (again) I must turn off smart charging. And as I suspected, it's down to the configuration of the wall box & car. If the wall box is listed as the primary device with smart charging activated, the BMS can't control the equalisation. It seems it's that simple. And this in part actually explains why so many of us have conflicting views on the subject. Anyway, I can & have been equalising ok. No issues. And today it seems we've learned something else. All good.