Beware of MGS5 emergency call button

Joningy

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Having taken delivery of my new MGS5 only days ago and being unfamiliar with all the knobs buttons and whistles, I went to turn off the interior light and pressed the "SOS" EMERGENCY RESPONSE BUTTON which sits next to the interior light.

I was quite surprised when the emergency operator asked me which service I required.
The grandkids were with us, they thought it hilarious.

A genuine mistake, I wonder if this is happening often with newer cars, it was so easily done.

I wonder if the button should be placed elsewhere and not next to the front interior light, it does have a green LED to make it more visible.
I've since read pressing the phone button will cancel the call.
 
If you press it again immediately, the call will be cancelled.
Thanks @Alb, I did try that, it didn't work, because I wasn't aware of the correct procedure.
it just kept chuggin on to make the call.

According to AI
"To cancel the call if pressed in error, press the button again within 5 seconds to hear two beeps and confirm cancellation" it probably took me longer than 5 seconds to realise exactly what was happening.
I'll take a closer look at it, as I never intentionally pressed and held it (knowingly) for the required one second.

But IMHO, it's a design flaw to put the critical SOS button next to the interior light by the rear view mirror 💡🤣
The regular hazard warning button is better positioned on the dashboard, centrally below the Infotainment screen.
 
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