Cant Contact the car with app when it is frozen.

[MikeM]

When it is cold and the car is frozen in the morning the App will not connect to allow me to start the defrost. Is anybody else having this problem?

 

[Ian Key]

When it is cold and the car is frozen in the morning the App will not connect to allow me to start the defrost. Is anybody else having this problem?

Try unlocking and locking the car with the key fob then try again.

 

[Alb]

I had no problem connecting this morning.

 

[emmrecs]

I had no problem connecting this morning.

No problem for me, either.

 

[sammoj]

Connected but really didn’t do much to defrost compared to what my previous Kona would have done. Having run for 10 minutes it wouldn’t let me do it again due to ‘too frequent requests, unable to execute for car safety. Start car to reset’. I would have done that if the door would have opened but it was frozen solid! Good job I didn’t have to use it this morning. Never had a car door freeze shut before even my Jaguar X series opened and started first time at -16, it was only -1.

 

[nem]

Not been colder than -7C here thus far this winter but app has been working for me with defrost and seat warmers. Mine is parked in a car port but the warm air removes the ice that forms on the windshield, and the interior is rather toasty after about 5mins.

Im curious to see how well it works when it gets colder, we get around -20-30C some periods here.

 

[Ian Key]

Connected but really didn’t do much to defrost compared to what my previous Kona would have done. Having run for 10 minutes it wouldn’t let me do it again due to ‘too frequent requests, unable to execute for car safety. Start car to reset’. I would have done that if the door would have opened but it was frozen solid! Good job I didn’t have to use it this morning. Never had a car door freeze shut before even my Jaguar X series opened and started first time at -16, it was only -1.

Did you defrost by using the Front window icon or climate icon? The Front window icon turns the heat up to high.

To stop the doors freezing shut rub all the rubber seals with GummiPflege. Also spray the door buttons and locks including the charging cover with silicone.

https://amzn.eu/d/5n3T6lv

 

[CarlThom]

Connected but really didn’t do much to defrost compared to what my previous Kona would have done. Having run for 10 minutes it wouldn’t let me do it again due to ‘too frequent requests, unable to execute for car safety. Start car to reset’. I would have done that if the door would have opened but it was frozen solid! Good job I didn’t have to use it this morning. Never had a car door freeze shut before even my Jaguar X series opened and started first time at -16, it was only -1.

Frozen doors are a regular thing here on Merseyside, depends on wind chill and if the rubber gasket was wet beforehand