Check your Free AA Cover

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Its not rocket science....MG website, find a dealer search on Norwich......bingo
Not quite that simple if like myself you bought the vehicle online as that was a much better deal than my local dealer offered me on the vehicle price and partX that’s the way things are nowadays.
Les
 

Barry

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Not quite that simple if like myself you bought the vehicle online as that was a much better deal than my local dealer offered me on the vehicle price and partX that’s the way things are nowadays.
Les
Actually in this case it is very simple - Mach13 location is quite clearly mention in profile. A few clicks of the mouse and those that crticised could have found out for themselves.

Anyway end of as I am outta here. MG ZS EV which was top of my next new car wish list is scrubbed off completely.
 

Gomev

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Actually in this case it is very simple - Mach13 location is quite clearly mention in profile. A few clicks of the mouse and those that crticised could have found out for themselves.

Anyway end of as I am outta here. MG ZS EV which was top of my next new car wish list is scrubbed off completely.
Nobody criticised, but questioned.
 

emmrecs

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As I was aware, MG Assist ( via the A.A. ) is supplied with a new MG.
At least for the full EV cars anyway ?.
Just to add: it's not only the EVs that are covered by AA Assist, provided the dealership does what it is supposed to do.

My previous car was an MG6 (diesel), bought new in 2015, now owned/driven by my wife, and it has always had full AA Assist cover, set up by my dealership and renewed each time the car receives its annual service. (My wife previously had an MG3, also covered. It was the only MG we've ever needed, so far, to make use of the Assist cover.)

In the situation that @Mach13 found himself in: I have to agree with the view that the treatment/response from the dealer is wholly unacceptable. If it was me I would be very seriously considering whether to begin legal proceedings against the dealer for what, IMO, is negligence.
 

Buchanty

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Its a bit of a moot point but yup I did several times... I can only guess that the fact they were in my jacket meant the signal didn't pick up in the boot. Of course the real issue is the lack of cover that I was told came with the deal. My wife is in a 'vulnerable' health category which is one reason why I don't drive without breakdown cover.

FYI... So the dealership rang me back. and now after initially telling me they had re-registered the digital validation with the AA this morning, they are now saying because the dealership paid for the service when I bought the car the AA cover does not apply. It only applies to a customer 'bought' service. and therefore I still do not have breakdown cover and wont get it. A surprising and disappointing stance for a main dealership to take. Evidently there's been an oversight.. but it wasn't mine. The salesman clearly said the car came with full AA cover and gave me a card with a number on to ring, he told me I didn't have to register anything. I double checked it with him because of my RAC membership.

I've asked them to rethink it and come back to me in writing so I can contemplate options with an evidence trail.

The irony is that I wouldn't have cancelled my RAC if they hadn't told me I was covered. Been with them for over well over 15 years.
Absolutely dreadful!
 
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