Data USB on Facelift

[JohnHD]

Has anyone had the data usb port renewed on the facelift MG5 ev.

 

[Alb]

Do you mean under warranty because it was defective?

 

[JohnHD]

Do you mean under warranty because it was defective?

No not under warranty, they say it was caused by user error, so to fix it I have to pay.

 

[Gomev]

No not under warranty, they say it was caused by user error, so to fix it I have to pay.

How on earth can you 'user error' damage a USB port ? Were you trying to hammer in a 3 pin plug ?

 

[slmorgan42]

Has anyone had the data usb port renewed on the facelift MG5 ev.

What is the issue?

 

[JohnHD]

What is the issue?

It stopped working after about two weeks, no matter what type of cable I try.

 

[slmorgan42]

It stopped working after about two weeks, no matter what type of cable I try.

Ah I would contact the dealer nothing to lose.

 

[JohnHD]

Ah I would contact the dealer nothing to lose.

I did, they said it was "caused by an outside influence" (user error) and I have to pay to fix it.

 

[maskull]

Had a similar thing when my TPMS went faulty on a Hyundai . Front of the dealership said it was my fault , but the technician when I took it in to be fitted said it was a manufacturing flaw . So I had it refunded

 

[JohnHD]

Had a similar thing when my TPMS went faulty on a Hyundai . Front of the dealership said it was my fault , but the technician when I took it in to be fitted said it was a manufacturing flaw . So I had it refunded

Yes, I had similar experience with my Kia E Nero, but MG are somewhat different. Their cars are great but their after sales service is rubbish.

Further to my post, I have been quoted by MG £1000 (including parts and labour) to fix a faulty data usb socket, surely some one is taking the piss.