Hi All,
I've got a meeting this week with the head of IM Motors.
If anyone has any feedback that they'd like to provide? I'm thinking of software bugs, any persistent teething issues, something that we could sort with an OTA in the near future?
I know that IM Motors themselves are on with rolling out a couple of patches soon, but if anyone has anything they'd like me to raise with them, please let me know.
Thanks,
Miles
Pet Scene - or just simply the ability to disable the interior sensors is a must.
It’s completely absurd that you cannot leave a pet, or for that matter a person (eg elderly mother, child, etc) in the vehicle and then secure the vehicle while you go into the shop, post office, etc. for a few minutes.
I just received a response back today via our dealership (Hendy MG in Poole)…. :
“MG UK have now formally responded, and I would like to confirm their position and the resolution available.
The “Pet Mode / Pet Scene” feature is not available on UK-specification vehicles and MG UK have confirmed that there are no plans to introduce this feature to the UK market. The owner’s manual you have referenced is a global manual, produced for multiple markets, and as MG UK have advised, not all features described apply to vehicles supplied in every region. This is why some features shown in the manual (such as Nap Mode) are present, while others are not.
The UK brochure and official MG UK specification, which form the contractual description of the vehicle, do not reference Pet Mode or Pet Scene. At no point did MG UK or ourselves represent this feature as being available on your vehicle, nor was any confirmation sought from us or the manufacturer prior to purchase. On that basis, the vehicle supplied matches its UK description and specification.
Having reviewed the matter carefully, we are therefore unable to accept rejection of the vehicle under the Consumer Rights Act, as it is not mis-described, faulty, or non-conforming to the UK specification.”
Totally useless - no where does it say that this capability is not available on the I’ll model, they’re taking the view it’s entirely up to the purchaser to ensure every feature is/isn’t there.
They clearly don’t care now they’ve sold the car, which if they truly want into the premium market they need to address.