GordonWT
Standard Member
I decided to purchase an Indra Smart Pro home charger from Egg. Paying it up interest free over 3 years was good for me as I couldn’t afford it otherwise!
The installer arrived on Weds morning and Installed it and all appeared fine…until the scheduled time, to take advantage of Octopus Go, came and the charger did not start. Instead I used the MG app and that worked, it charged to 100% and balanced the battery.
I contacted Egg and they apparently made some adjustments over the internet and the next night it came on at scheduled time…however…the max output was 1.4 kw. I pressed the boost button which is supposed to override all other settings and output the max 7.2 kw.
This didn’t work unfortunately snd output stayed at 1.4 and even 1.3 kw :-(
After yet another email to Egg they said they would try something from their end but It was likely I would get a call from their install partner very soon. i have heard nothing and Egg don’t have support over the weekend so this is not the most promising start with Egg and the Indra charger!
Anyone had experience of Egg or the Indra Smart Pro..or both?
The installer arrived on Weds morning and Installed it and all appeared fine…until the scheduled time, to take advantage of Octopus Go, came and the charger did not start. Instead I used the MG app and that worked, it charged to 100% and balanced the battery.
I contacted Egg and they apparently made some adjustments over the internet and the next night it came on at scheduled time…however…the max output was 1.4 kw. I pressed the boost button which is supposed to override all other settings and output the max 7.2 kw.
This didn’t work unfortunately snd output stayed at 1.4 and even 1.3 kw :-(
After yet another email to Egg they said they would try something from their end but It was likely I would get a call from their install partner very soon. i have heard nothing and Egg don’t have support over the weekend so this is not the most promising start with Egg and the Indra charger!
Anyone had experience of Egg or the Indra Smart Pro..or both?