Infotainment screen has gone blank

[Raymondo]

The infotainment screen has gone blank.
After reading various posts about this, I pressed the Home Screen for 10 seconds .
The MG logo came up on the screen for a little while, but then went blank again.
I have just booked the car in, but the earliest date they can offer is 22nd May.
Any Ideas?

The car is an MG5 excel standard range

 

[Alb]

You could try a hard reset (12V Battery disconnect) but there's not much else you can do if that doesn't work. Try contacting other dealers to get a better date.

 

[Raymondo]

Not impressed with MG services. After waiting over an hour they told me that the screen was faulty. They needed the car for 2 weeks. The screen has to be sent away. The earliest they can do it is 15th May.

 

[Jomarkh]

My screen has gone off a few times in the last 3 years but it comes back on after what seems like a reboot and show the MG logo.

 

[Alb]

If they are sending the screen to Longbridge it's most likely a software problem.

 

[MG5 Lone Ranger]

My screen has gone off a few times in the last 3 years but it comes back on after what seems like a reboot and show the MG logo.

Same here, mine must have gone blank dozens of times, but sometimes just resets itself or I press the volume button, I sometimes experience phone connection problems, if I have the display showing just the date and time, it always needs a switch off and on again if that happens. PFL MG5

 

[Raymondo]

My screen also has gone blank a few times, but this time it has given up completely. The reversing camera is still working and the MG logo comes on periodically, but then it goes blank again.