Instavolt app

[Kithmo]

Anyone having trouble with the Instavolt app today ?
I got an email saying the payment card I'm using is about to expire, so I opened the app to update it, logged in and a message keeps popping up saying, "there was an error processing your request, please try again later".
The message popped up after I logged in and pops up again each time I select anything in the app.
Is their system down or is it just the app playing up, I'm glad I'm not trying to instigate a charge out and about.
FWIW I've tried updating the app but I seem to have the latest version.

 

[Jomarkh]

Mine seems iffy too

 

[Kithmo]

Mine seems iffy too

That's it.

 

[RichardC]

There was a message on Twitter earlier saying that they are having problems with the app but that contactless is working fine.

 

[RichardC]

Please note our App is currently offline due to a technical update being performed and should be back online within 36 hours.
Contactless and RFID card payments are not affected and are working on all chargers and App Accounts can be managed by visiting: InstaVolt - Rapid Charging Network UK
We apologise for any inconvenience caused.

 

[Kithmo]

I just got the reply above

 

[Gomev]

Speaking of which are they still doing referral codes for the £5 offer ?

I've only ever used contactless, but of course there is no record of how many electrons you have purchased that way.

 

[RichardC]

Update Our technical update has been completed and our mobile App is now working on both iOS and Android platforms. Please note - you will need to update your App in your relevant App Store if this has not automatically been done, click to update:

I read somewhere else that if you register your payment card on the app then if you just use contactless the charging details will be shown on the app. I need to check this out.

 

[Kithmo]

Sorted just now, app and card updated.

 

[Deltex]

Thanks for that, updated now fine