iSmart App Update ... Android v3.0.3

[siteguru]

The app updated today when I checked for updates in Google Play Store. I've not noticed anything different yet though.

 

[DBedford]

Nope, nothing of note on the iOS version that I can see !

 

[Ian Key]

The app updated today when I checked for updates in Google Play Store. I've not noticed anything different yet though.

The only difference I've noticed is when you tap the owner's manual accessed via the home page it throws you back to the home page.

Obviously the previous version was relatively bug free and they couldn't have that

 

[Martinonline]

I think the home page has changed:

'EV Management' to 'Charging Management'.

 

[TBR1972DK]

Android version 3.0.3 Updated January 7th.
Can't use the app anymore :-(

“Sorry, the MG iSMART app does not allow the use of VPN.”

The error appears even when no VPN is actively used by the MG iSMART app.

 

[siteguru]

I get that message when I fire up my VPN, but otherwise it works as expected.

 

[emmrecs]

Android version 3.0.3 Updated January 7th.
Can't use the app anymore :-(



The error appears even when no VPN is actively used by the MG iSMART app.

I see that message also!

I use AdGuard for Android to "remove" the plethora of ads that seem to infest Android. Within its (AdGuard's) App Management settings I see a message that MGiSMART is "Not routed through AdGuard" but only by turning AG off I can access iSMART??? I've sent a support ticket to AG developers, whilst admitting this may be a problem with iSMART. (The previous release of the MG app did not suffer this problem!)

 

[CrabAir]

Mine just refused to start. Re-installed and still not working. That was a couple of days ago, haven't tried since

 

[Ian Key]

Mine just refused to start. Re-installed and still not working. That was a couple of days ago, haven't tried since

MGs servers were down a couple of days ago. Might be worth giving it another go.

 

[thepfy]

I get that message when I fire up my VPN, but otherwise it works as expected.

Same for me, but its annoying as the VPN is my Tailscale tunnel and only routes traffic to the Tailscale endpoints over it. Everything else goes out over WiFi / mobile data APN

 

[siteguru]

I tried my VPN with a UK endpoint but iSmart still picked it up ... I don't know what method/flag they're using to detect a VPN being used.

 

[CrabAir]

MGs servers were down a couple of days ago. Might be worth giving it another go.

Just reinstalled again and still not working for me. Used to work fine so nothing I have done.

 

[CarlThom]

Android version 3.0.3 Updated January 7th.
Can't use the app anymore :-(



The error appears even when no VPN is actively used by the MG iSMART app.

I had this, it appears my Samsung Galaxy had decided to activate a VPN in settings and the app needs to know where you are to function, try disconnecting VPN in settings like I did and it connects again

 

[CrabAir]

As I previously said I am not using a VPN but the app says I am. Also, it was working fine until the regent upgrade.

 

[CarlThom]

As I previously said I am not using a VPN but the app says I am. Also, it was working fine until the regent upgrade.

Neither was I but mine was also ok until the upgrade and the settings had changed on my phone

 

[CrabAir]

I can't even get into the app to check the settings. It keeps closing down

 

[CarlThom]

I can't even get into the app to check the settings. It keeps closing down

Sorry not clear of me, its the settings in your.mobile you need to check for VPN, I had the same trouble, the app kept kicking me out until I changed the settings on my phone

 

[CrabAir]

I have no VPN and checked settings to confirm. but app still says I have. Let's leave it there and I'll delete the app for now. Thanks

 

[Gadget Geek]

If you have a Samsung phone, check in apps if you have AppCloud installed and running. If it is, disable it. It's adware/bloatware installed by Samsung and can prevent some apps from working.

I found this out when a number of my apps would hang or take a long time to log on. It's to do with the apps detecting an unsafe operating environment.