MG iSmart App down?

[alekssir]

Hi guys,

Are you experiencing any issues with the iSmart app? since yesterday it appears mine one is not connecting anymore, and I tried deleting and reinstalling it, but now it is saying my phone number is not registered? Although I had no issues few days ago?

 

[gus]

Just connected to mine, all ok

 

[DBedford]

Hi guys,

Are you experiencing any issues with the iSmart app? since yesterday it appears mine one is not connecting anymore, and I tried deleting and reinstalling it, but now it is saying my phone number is not registered? Although I had no issues few days ago?

Try connecting with your email. Working on here.

 

[alekssir]

Just an update on this, I had realized it was down to the ADGuard app installed recently , this was somehow blocking the connection to the app, uninstalled the app and all works fine now.


Thanks for the replies

 

[apzs]

Mine was down on Saturday this past week. It has been working since then though.

 

[Toolman]

My iSmart app seems to be working ok, is connected to car, but car when I try to go into the settings menu in the car it says it’s not available as car is “NOT ACTIVATED”, when I try to activate, it comes up saying “Fault”

 

[scoobeesnac]

My iOS app has stopped connecting for a while now - tried disconnect 12v for a short time and reboot head unit with no luck.

 

[Nicko]

Mine just asked for password, must be the update and is all working fine

 

[Tonych]

Hi guys,

Are you experiencing any issues with the iSmart app? since yesterday it appears mine one is not connecting anymore, and I tried deleting and reinstalling it, but now it is saying my phone number is not registered? Although I had no issues few days ago?

My connection has been fine today

 

[apzs]

My connection has been fine today

Thanks for confirming. Its started to work again but it was not working on Saturday last weekend.

 

[John Sauve Rodd]

Hi guys,

Are you experiencing any issues with the iSmart app? since yesterday it appears mine one is not connecting anymore, and I tried deleting and reinstalling it, but now it is saying my phone number is not registered? Although I had no issues few days ago?

Alekssir I've had this issue on and off since I got my 22 plate ZS last year; a mysterious unannounced cessation of the app followed by a requirement to 'bind car first' which results in 'car already bound' and the app unable to work. The dealer sorted it a while back with help from MG HQ who disconneted me from their database allowing me to re-bind - all was well for about 3 months when phut! it failed again. They are looking into it again with MG. The app failure is also accompanied by loss of radio function. It's a weak point in an otherwise great car.

 

[BrianP]

Hi guys,

Are you experiencing any issues with the iSmart app? since yesterday it appears mine one is not connecting anymore, and I tried deleting and reinstalling it, but now it is saying my phone number is not registered? Although I had no issues few days ago?

Mine was a bit iffy on the same day. It wouldn't allow me to to turn on the charging. Seemed to work later in the same evening.