MGZS (not EV) Infotainment System Glitching

JMS48

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May 22, 2025
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Location
Scotland
Driving
ZS Hybrid+
We have a new 2025 MG ZS not a hybrid and not yet a year old. Current milage 3880 miles. bought from a main MG dealership. Came with the 7 year warranty. And for the 1st couple of months it was great. Then the infotainment system started glitching and screen kept going blank then coming on again. Took it back to dealer and they reset it. Worked fine for another few weeks, then started going on and off again. So back to the dealer. This time they said it needed a software update. Again worked fine after that then started playing up again So back to dealer once more. They got it working but wanted it booked in for further tests. A few days later it went blank. and stayed like that until it went back in on the date they gave us. (Yesterday) Yes there was problem. BUT they need to get in touch with MG before they can replace it to see if MG are willing to cover it under the warranty. I would think that is something that does not even have to be asked. I will NOT repeat my reaction to that. What I would like to know is how common is this? Should MG in fact be recalling the ZS to replace this. Or are people who own it just to put up with finding their own fixes and hope for the best.
 
Sadly the way that MG and its dealers work or don't work together is a big failing in customer support and the cause of more than one to desert the MG brand. The cars when there isn't a problem are great, you just have to hope it stays that way.
 
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