Ncap fail for mg3 hybrid

[Scotsman]

It's not only euro ncap that's saying avoid the car it's all the motoring journalists saying avoid ? Yeh it's not important we're just driving the most unsafe car that's ever had a crash test done by NCAP Really safe car eh , and all the top guy's at MG corporate are walking about with their heads up their A....S in denial.?

 

[JonboyMG3Hybrid]

Looking at MG,s response to my email and the phone conversation with my dealership, my personal feelings are the dealerships are totally in the dark and getting the fall out from this, and MG cars don't know what to do, if the seat mechanism is going to be updated from the August model, then the new mechanism must be available, and could be shipped to various dealerships around the world once there's enough stock for pre August cars to be modified, surely this could be done without the authorities getting involved, all MG needs to do is recall cars themselves for rectification, and show good will to its customers, SAIC is a multi million pound company and should bear the cost without being told to

A multi Billion pound company with sales in Europe of MG models alone in 2024 of 240,000 HEV/BEV models, and more this year as sales have increased in many markets, they had a turnover in 2024 of over $80 billion, so they are not short of a few quid, LOL, reputation to the Chinese is as important as profits, so I am surprised that they are dragging their heels over this, yes they need to get cars on the production line sorted, but all other cars would be retro fitted at the dealers or at the docks where they import the cars, so getting these new parts which are clearly available should not be an issue. We will see what happens over the next few weeks... My dealer has heard nothing from MG over this, and MG have not responded to my email or comments on their social media.

 

[Scotsman]

This Safety issue has been reported to all the relevant safety bodies, so MG won't be able to worm themselves out of this disaster.

 

[MG Clive]

This Safety issue has been reported to all the relevant safety bodies, so MG won't be able to worm themselves out of this disaster.

Ooo, are we calling this a disaster now?

 

[Scotsman]

The Dealerships aren't interested they just sell cars , and make millions from servicing our cars unfortunately it's not a five minute job to fix at the docks also I would imagine it will be both seats that will have to get the upgrades and will have to be the dealership that does the fix for warranty purposes. Not Joe blogs at the back Street garage.

 

[Scotsman]

Ooo, are we calling this a disaster now?

Yes what would you call it a blessing

 

[JonboyMG3Hybrid]

Not a disaster, far from it, no one has been hurt, there has been no incidents that have been reported, and MG are rectifying the cars at the factory, you will be surprised what they do at the MG dock, they have a full garage facility, which is why they no longer use Longbridge, and was the main reason for getting the set up, was so they could get rid of Longbridge which was costing them a fortune to keep running, While not using it. They kept the best bits though !

 

[JonboyMG3Hybrid]

It's not only euro ncap that's saying avoid the car it's all the motoring journalists saying avoid ? Yeh it's not important we're just driving the most unsafe car that's ever had a crash test done by NCAP Really safe car eh , and all the top guy's at MG corporate are walking about with their heads up their A....S in denial.?

I would not say that AT ALL, the Punto got ZERO stars and 100 one star, this would still have gotten more than that even with this issue. And NO is it not the most unsafe car ever crash tested by NCAP !

And I suggest you look at some of the cars that are rated as the worst ever, this MG3 will come nowhere near any of them.... If those at MG were "walking about with their heads up their A....S in denial." then they would not be getting all the cars sorted at the factories and in the logistics system, I think you are hyping up an issue that in the main, for the vast vast majority is not an issue. If the car was as bad as you are making out, then there would be a "stop driving" order on the cars, like has been issued on some cars lately by other companies, but there has not.

 

[JonboyMG3Hybrid]

The Dealerships aren't interested they just sell cars , and make millions from servicing our cars unfortunately it's not a five minute job to fix at the docks also I would imagine it will be both seats that will have to get the upgrades and will have to be the dealership that does the fix for warranty purposes. Not Joe blogs at the back Street garage.

Yours might not be, but many are, and no they do not make millions from servicing, they are a fixed cost set by the company, not the dealership, so any added costs have to be absorbed by the dealer until the next financial year when changes are made, I hope you are not taking your car to "joe Bloggs" as no MG3 cars are currently out of warranty it would be ultra stupid of anyone to take a car to a non franchised dealer to have work done, once you have the MOT then you could have anyone do the work as long as they use genuine parts and lubricants, that way it would not void your warranty...

 

[LenEV2016]

Yours might not be, but many are, and no they do not make millions from servicing, they are a fixed cost set by the company, not the dealership, so any added costs have to be absorbed by the dealer until the next financial year when changes are made, I hope you are not taking your car to "joe Bloggs" as no MG3 cars are currently out of warranty it would be ultra stupid of anyone to take a car to a non franchised dealer to have work done, once you have the MOT then you could have anyone do the work as long as they use genuine parts and lubricants, that way it would not void your warranty...

There are a few points to what you have said.

MG servicing costs are obviously not set by MG they can vary from dealer to dealer and for the most part they are making a good profit out of them, certainly on electric cars where it has been pointed out that years 1,3, and 5 are pretty much just inspections and still cost £150ish

Not a disaster, far from it, no one has been hurt, there has been no incidents that have been reported, and MG are rectifying the cars at the factory, you will be surprised what they do at the MG dock, they have a full garage facility, which is why they no longer use Longbridge, and was the main reason for getting the set up, was so they could get rid of Longbridge which was costing them a fortune to keep running, While not using it. They kept the best bits though !

MG UK have previous for down playing and denying faults, you only have to look at the MG 4 X Power to see their response to what everyone knows is a fault, apparently it's a characteristic.
So people not having faith in them doing the right thing is understandable.

Disaster might be a poor choice of word but the fact that ncap and various motoring magazines are recommending people look at alternative cars instead of the 3 is not a great advert for the car.

I certainly wouldn't buy a car that that had a failure that ncap had never seen in 28 years of testing and only got 4 stars because of a quirk in the way they score the tests (otherwise it would be lower) a quirk ncap have said the will look at on the back of this test.

I totally get why owners are concerned and angry

 

[JonboyMG3Hybrid]

MG Service costs are the same on the website as they are at the dealership, so I disagree with you on that one, I got the same figures from three local MG dealers that MG has on their website, and is the norm in motoring retail, having bought more brand new cars than I can remember, servicing costs have always been asked about at point of enquiry, against what the brand states. They rarely is ever differ. Not in my experience which is rather vast.

I do not see why people are getting angry... the cars are only unsafe if you crash it, in nearly 40 years I have only had one incident, which was not my fault, and I am sure it is the same for the vast majority of owners.

I agree that MG needs to get on top of this sooner rather than later, but if they have only been aware of it for a short period of weeks, they are doing well to get production line cars rectified now, and I am sure that sense will prevail and existing cars will be sorted, if not then a few emails to the DVSA will hurry it along.

Either way, I will continue to use my car as I have, I, do have a choice of cars, but I like the 3, and am more than happy with it, but I am also happy to reject the car should it be found to be unsafe AND MG will not do anything about it !

 

[MG Clive]

MG Service costs are the same on the website as they are at the dealership, so I disagree with you on that one, I got the same figures from three local MG dealers that MG has on their website, and is the norm in motoring retail, having bought more brand new cars than I can remember, servicing costs have always been asked about at point of enquiry, against what the brand states. They rarely is ever differ. Not in my experience which is rather vast.

This thread doesn't seem to match your own findings > Servicing costs are very confusing between dealers and MG - no consistency in prices or descrption

 

[LenEV2016]

MG Service costs are the same on the website as they are at the dealership, so I disagree with you on that one, I got the same figures from three local MG dealers that MG has on their website, and is the norm in motoring retail, having bought more brand new cars than I can remember, servicing costs have always been asked about at point of enquiry, against what the brand states. They rarely is ever differ. Not in my experience which is rather vast.

I do not see why people are getting angry... the cars are only unsafe if you crash it, in nearly 40 years I have only had one incident, which was not my fault, and I am sure it is the same for the vast majority of owners.

I agree that MG needs to get on top of this sooner rather than later, but if they have only been aware of it for a short period of weeks, they are doing well to get production line cars rectified now, and I am sure that sense will prevail and existing cars will be sorted, if not then a few emails to the DVSA will hurry it along.

Either way, I will continue to use my car as I have, I, do have a choice of cars, but I like the 3, and am more than happy with it, but I am also happy to reject the car should it be found to be unsafe AND MG will not do anything about it !

You only have to go into the servicing costs thread in the mg4 forum to see there are different costs from varying dealers.

And to say the cars are only unsafe if you are in a crash is quite the statement, no one knows what's round the corner!

I'm sure a lot of drivers that are involved in crashes have never been in one before and yes the vast majority haven't but it only takes 1 with this car to potentially get a more serious injury than what is expected

 

[JonboyMG3Hybrid]

I care little about another thread, I can go by nearly 40 years of buying new cars myself and 40 years of my better half, all of which match online (when they were online) to the dealer.. I have never paid anything more than what was on a brands website at any brand.

As for description, if a dealer is not doing the same as what is required by the brand than that says more about that dealer than the brand.

 

[JonboyMG3Hybrid]

Then I suggest, those that are worried, take their cars back to the dealers and reject them, it is all well and good moaning on a public forum, but why not do something about it...

 

[Chinook]

Then I suggest, those that are worried, take their cars back to the dealers and reject them, it is all well and good moaning on a public forum, but why not do something about it...

I can understand people being worried after reading all the reports it plays on people's minds, the incident with the seat mechanism may or may not happen again in a cars general use, but at least the manufacturer and owners now know about it, hopefully the modifications will be retro fitted if not on safety grounds I will look to purchase a different make, that's my choice, we now live in a world where everything is reported a lot quicker (and rightly so ) so with a bit of luck new parts will be fitted and we can carry on enjoying our cars

 

[Scotsman]

Then I suggest, those that are worried, take their cars back to the dealers and reject them, it is all well and good moaning on a public forum, but why not do something about it...

Sorry are you not moaning, I totally agree with don't be a twonk regarding servicing costs are not the same.you're in fantasy land if you think every MG dealership in the UK charges the same rate for servicing I suggest you get the map out and phone every MG dealership and get a price for servicing, and then reality will hit you ? Only 1 accident in 40 year that's good , the moral of this is MG failed a euro Ncap safety test and they tried to say the testers hadn't latched the seat properly really. It's all very well upgrading cars that are getting manufactured that's easy , it's the thousands of customers world wide that bought the car from last year till now that want to know what's happening. What have to wait till someone gets killed B4 MG does something about it I don't think so and all the folks on this Forum don't think so either. So i don't defend a company that's dragging it heals. The End .

 

[LenEV2016]

I care little about another thread, I can go by nearly 40 years of buying new cars myself and 40 years of my better half, all of which match online (when they were online) to the dealer.. I have never paid anything more than what was on a brands website at any brand.

As for description, if a dealer is not doing the same as what is required by the brand than that says more about that dealer than the brand.

Is the because the other thread disproves your argument completely, everybody posting their experiences on it must be wrong as you are right quite an arrogant attitude.

 

[Scotsman]

Then I suggest, those that are worried, take their cars back to the dealers and reject them, it is all well and good moaning on a public forum, but why not do something about it...

Ps the stop driving issue that you mentioned doesn't happen immediately. The Peugeot Citroen Ds.airbag recall stop driving didn't happen immediately it takes a little time for that to kick in , hopefully everything gets fixed and that doesn't happen with our mgs