Radio resets to FM when turned on.

[GrahamB]

I have my radio set to DAB and my preferred radio station (Boom Radio) is preset.

However, whenever I get into the car it resets to FM Radio 2!

How do I stop this please?

 

[Lovemyev]

That’s strange .
Our car appears to remember what station we was playing, when we last powered down the car.
The station we prefer is saved as a favourite in the menu, not sure if this makes a difference tbh.
Strange that the radio dies not automatically start playing the station on boot up, you have to press either PLAY on the info screen, or press the large square button on the R/H side of the steering wheel, in order to get the radio to start playing the selected station.

 

[GrahamB]

Turning on automatically is like my wife's MG4, sometimes it does, sometimes it doesn't, sometimes it turns on a couple of miles into a trip. Interesting about the . I'll have to have a look. I thought that just bunched the stations I prefer together.

 

[Lovemyev]

Turning on automatically is like my wife's MG4, sometimes it does, sometimes it doesn't, sometimes it turns on a couple of miles into a trip. Interesting about the . I'll have to have a look. I thought that just bunched the stations I prefer together.

It probably does Graham, but worth a go at least .

 

[Rei]

I noticed the same thing. I thought it was just switching from DAB to fallback FM every time, but Boom Radio isn't on FM. Looks like a bug.

I wish there was a way you could report these problems to MG.

 

[Ian Key]

I noticed the same thing. I thought it was just switching from DAB to fallback FM every time, but Boom Radio isn't on FM. Looks like a bug.

I wish there was a way you could report these problems to MG.

You could email customer services at [email protected] They will probably say to report it to your dealer but at least you've tried and hopefully it will be reported back to the appropriate section.

 

[Lovemyev]

You could email customer services at [email protected] They will probably say to report it to your dealer but at least you've tried and hopefully it will be reported back to the appropriate section.

Agreed.
@Rei Maybe take a short video the issue and then you can uploaded it to MG CS and send it to the dealer ?.
Once they have witnessed the problem in progress, then could submit a "ticket" to MG and they can advise on a course of action.

 

[Loada]

I think that the S5's threshold for deciding that the DAB signal is too weak is a bit too aggressive and it will often fall back to FM when it probably could stay with DAB - it doesn't seem very tolerant of a low DAB signal. Saying that, it seems very reluctant to then switch back to DAB when the signal improves. Definitely feels like something that could be improved via software update?

 

[Rei]

I think that the S5's threshold for deciding that the DAB signal is too weak is a bit too aggressive and it will often fall back to FM when it probably could stay with DAB - it doesn't seem very tolerant of a low DAB signal. Saying that, it seems very reluctant to then switch back to DAB when the signal improves. Definitely feels like something that could be improved via software update?

Agreed, it gives up on DAB too easily and I've never seen it switch back. My old Leaf would drop out for a few moments in one spot but otherwise stay on DAB for the whole journey on the same route where the S5 gives up early on and never tries again.