SC098 recall

[T08Y]

Hi all

Thought I'd share that I took my Urban in for an SC098 recall today. Apparently it was to update ALL software. Unfortunately, at the end of the day they called to say they couldn't get the software to load and so have had to go to MG HQ for advice. Anyone had this recall yet and if so, were you more successful? Thanks for a great site too

 

[fnegroni]

what's the production date of your car?

 

[RederOr]

Hi,
No recall - yet. Did you get the recall info from the dealership or via some car system ?

 

[T08Y]

what's the production date of your car?

Production date is at least as late as Jan 2026. I can't find out for sure as not on the VIN plate in the driver's door frame but the seatbelts have a date of Jan 2026.

 

[T08Y]

Hi,
No recall - yet. Did you get the recall info from the dealership or via some car system ?

No, I contacted the dealer to complain about all the usual scary LKA and FCA problems everyone reports and demanded they check if any software needed updating that would help. They said that (coincidentally or not) they'd just got a recall notice from HQ so would be able to install the very latest versions related to that, which turn out to be those in SC098.

Latest news is that the software packet is so large, they couldn't download it onto their laptop, so are currently wiping one to use. Laughable but at least the service manager is keeping me informed every step of the way. He was also very kind and even brought my car up from the dealer some 50 miles away so we could swap the courtesy car for mine and save me the trip, given they haven't been able to complete the job yet and don't know when they will be able to.

I've seen complaints about MG aftersales service being poor, but so far so good with my dealer.

 

[jamakr4]

Latest news is that the software packet is so large, they couldn't download it onto their laptop, so are currently wiping one to use

Well thats something new.. But at least they seem to do a decent job - so I would definitely recommend you to stick with that dealer

 

[fnegroni]

interesting i have not had any issues with my lane keep assist nor other aids it's been butter smooth for me. It could be there are updates for other things too obviously but unless it is broken i'd rather not fix it.

 

[fnegroni]

Production date is at least as late as Jan 2026. I can't find out for sure as not on the VIN plate in the driver's door frame but the seatbelts have a date of Jan 2026.

check the glove box, there should be a printout of when the vehicle rolled off the production line

maybe would be best to start a new thread about software updates for the Urban as there might be different update packages for each type eg Comfort vs Premium in UK)

 

[fnegroni]

btw a service campaign is not a Recall.
better not use that word in case some people worry or even panic

 

[Slipstream]

No, I contacted the dealer to complain about all the usual scary LKA and FCA problems everyone reports and demanded they check if any software needed updating that would help. They said that (coincidentally or not) they'd just got a recall notice from HQ so would be able to install the very latest versions related to that, which turn out to be those in SC098.

Latest news is that the software packet is so large, they couldn't download it onto their laptop, so are currently wiping one to use. Laughable but at least the service manager is keeping me informed every step of the way. He was also very kind and even brought my car up from the dealer some 50 miles away so we could swap the courtesy car for mine and save me the trip, given they haven't been able to complete the job yet and don't know when they will be able to.

I've seen complaints about MG aftersales service being poor, but so far so good with my dealer.

Very surprised to learn that there's still problems with LKA and FCA on the new models. Been going on for years. Would have thought they would have been ironed out by now.

 

[fnegroni]

Very surprised to learn that there's still problems with LKA and FCA on the new models. Been going on for years. Would have thought they would have been ironed out by now.

haven't seen any reports of issues on the new models hence i'm intrigued what this service campaign is about