Servicing by garge and not delaership

[Joonee]

I have recently bought an MG3 and get the impression that in order for the digital record to be updated the service has to be done by a dealership. I use my local garage. Can anyone confirm or deny please. Also, it seems inconvenient to have to go to a dealership to get access to the service record. Anyone know why they make it so awkward?

 

[MG Clive]

You can have it serviced at any reputable garage/dealer, but they must use genuine MG parts, unfortunately a non-MG garage won't be able to update the digital service record.

 

[Joonee]

So how do you get the record updated? You need the service record for the warranty and when you trade in.

 

[DBedford]

Well your service record will be part digital and part analogue.

 

[MG Clive]

So how do you get the record updated? You need the service record for the warranty and when you trade in.

You can't unless it's serviced at MG, but you'll have invoices/receipts as a service record for any service you have elsewhere.

 

[mikgle]

Stamp the service book..

 

[emmrecs]

One other thing to consider: only an MG dealer can renew you MG Assistance cover; they (should) do this when they service the vehicle.

 

[Alb]

Warranty can't be denied if you have auditable records showing it was serviced iaw MG requirements. The only tricky area I can see is software updates.

 

[Paulie68]

Warranty can't be denied if you have auditable records showing it was serviced iaw MG requirements. The only tricky area I can see is software updates.

The get out for MG though is no one else has MG diagnostics software, so any service that involves a quick plug in and check with this, when done elsewhere, won't meet MG's servicing requirements.