Software issues

[JC45]

I have a new MG4 Trophy LR which I picked up on 21st March
I have a few issues which I have reported to the dealer with little response
Cab someone tell me if they are known faults and they have been fixed because the dealer assured me all software upgrades would be applied during PDI

The first is the aircon. This is wrongly calibrated so I have so set it about 5 degrees above the required temperature
The second is the radio. It will stop playing and I have to select the station list and reselect the station and it starts again
Third is the traffic sign recognition. About 80% of the time it does not work. It either works on a journey ir it doesnt. ie it isnt on amd off on a journey. I have found no way of activating it when it does not work
Finally the 360 degree camera will sometimes stay on when I change from reverse to drive and I find myself driving along with the rear view showing which is quite distracting

Is there any easy way of knowing the software version on my car

 

[ReintjeWA]

You can only easily confirm the infotainment software version, every other module is harder to find.

It would give an indication if some updates have been done. If the infotainment isn’t up to date it puts in doubt any other updates having been done.

It is found somewhere in the infotainment screen settings tab, but I fail to recall exactly where.

 

[webhiker]

Aircondition scale is known to be different from what you would expect. Just set it higher to you liking

Speed recognition is very hit or miss. If you do not adhere to the speeds or expects long enough it will turn it off. You can turn it back on again on the Driving or MG Pilot menu. Also read the manual where it's explained how it works in detail.

 

[siteguru]

A/C is fixed by an update to the HVAC module software (which you can't [easily] see the version of) together with an update to the Infotainment software (which you can see), to make the HVAC work properly and show a corrected temperature scale.

Before update, set A/C target to 24 or 25°C ... after update set it to 21°C.

On the Trophy the pertinent Infotainment software version is 1300R63 IF your software version starts with SWI68 ... if it starts with SWI131 or similar then disregard the advice above as I have no clear knowledge of the SWI131 series.

 

[Themist0]

I’m on R59 infotainment (trophy) and I get those issues, but I just live with those little ‘features’. The big issue always seems to be the LKA being too violent, which doesn’t appear to affect me too much. I know there is a software update to help that, which I don’t have… I generally turn it off, which is easy in R59.

 

[JC45]

I’m on R59 infotainment (trophy) and I get those issues, but I just live with those little ‘features’. The big issue always seems to be the LKA being too violent, which doesn’t appear to affect me too much. I know there is a software update to help that, which I don’t have… I generally turn it off, which is easy in R59.

I don't have the LKA issue and I do have the pull down menu with the ELK icon. Does that indicate I am on R59

As for the aircon ⁸I don't think it is acceptable for there to be such a wide discrepancy
The radio issue must be a fault and again I am not accepting that. The speed signs issue is also important
If everyone just accepts the faults surely they won't be fixed

 

[decrep]

We had a weird one today, the USB music seemed to have the "skip to next" button jammed down, songs just kept changing to next song after playing for a few seconds. Back to normal after shutting down at end of trip and starting of again. I was driving and didn't "play" with it while concentrating on the road.

 

[Ian Key]

I don't have the LKA issue and I do have the pull down menu with the ELK icon. Does that indicate I am on R59

As for the aircon ⁸I don't think it is acceptable for there to be such a wide discrepancy
The radio issue must be a fault and again I am not accepting that. The speed signs issue is also important
If everyone just accepts the faults surely they won't be fixed

There is a software fix for the aircon. Have you asked your dealer to install it?
As for the speed sign issue, yes it's a shame they haven't linked it to the satnav but the most reliable system is the Mk 1 eyeball. You can't blame the car indicating the wrong speed if you get caught for speeding.