Terrible translation

[chrisp]

Hi,

When the car ( Late 2021 Facelift ZS EV Trophy Long Range ) is turned off and I look at the battery status on the car's entertainment screen I see this hilariously bad bit of English:

It's can not opreate when the vehicle is unactive Please start you Vehicle first

I was wondering is that suggests the car is running some old or incorrect software - you'd hope such a glaring error had been corrected now the car has been out for a while.

Does anyone else get the same message?

Thanks,

Chris

 

[MichaelJHunt]

I would say that even though there is a mis-spelling, poor grammar and the breaking up of “can not”, the intention of the wording is still perfectly clear. Maybe you don’t understand what they are trying to get across to you?

Written English can be a very complex thing.

 

[chrisp]

Yes the meaning comes across but I can't imagine any manufacturer being particularly proud to present something like that to their users. I'm surprised it hasn't been corrected by software update. MG feels to me to be aiming for an affordable but premium feel and little mistakes do undermine that.

My purpose in raising it, though, was to get advice on whether my car is running some old or incorrect software.

 

[MichaelJHunt]

The car must be turned on to be able to select anything on the main screen.

It does not have to be in the READY State, but it does have to be turned on.

How are you able to see the screen display without turning on the car?

 

[chrisp]

Yes you're right - I think the car is 'on' but not 'ready' - ie I pressed the start button but didn't have the brake depressed at the same time.

 

[MichaelJHunt]

Ah, by “turned off”, you mean “turned on” - the irony of it

With mine when it is turned on, but not in the READY State, I do not get that message, the screen goes to the battery control page as normal.

 

[chrisp]

Thanks for the info. How odd...

 

[Gadget Geek]

This reply is meant as a bit of light hearted banter (please don't take offence).

When you point out bad english, you can bet your bottom dollar you'll get yours wrong.

"I was wondering is that suggests the car is running some old or incorrect software", and did you break the brake or did the brake break?

 

[MichaelJHunt]

And if I the press the “Start Charging” button, nothing happens.

 

[chrisp]

Ha - fair enough. No offence taken. Although I might point out I don't put my typos in a £30k+ package.

 

[MichaelJHunt]

I wonder if there is a way of determining what versions of software are present in our cars?

 

[Gadget Geek]

I wonder if there is a way of determining what versions of software are present in our cars?

There is, but you need the MG diagnostic computer they have at the service centres.

 

[chrisp]

Sounds like this might not be relevant but from Settings / System I see this:

MPU software version
SWI20-29176-1300R11

MCU software version
58.3.1.5

If I tap 'Update' from the same screen it tells me no new versions were detected.

 

[MichaelJHunt]

Sounds like this might not be relevant but from Settings / System I see this:

MPU software version
SWI20-29176-1300R11

MCU software version
58.3.1.5

If I tap 'Update' from the same screen it tells me no new versions were detected.

I will check mine and let you know.

 

[chrisp]

Much appreciated.

 

[MichaelJHunt]

 

[chrisp]

Thanks, Michael - seems we're definitely on different software. Looks like I'm off to the local MG Dealership soon...

 

[N2STY]

MPU software version
SWI20-29176-1300R11

I am sure it was mentioned R16 was the lowest you should have?

 

[MichaelJHunt]

Thanks, Michael - seems we're definitely on different software. Looks like I'm off to the local MG Dealership soon...

The Entertainment System is supposed to have OTA upgrades.

 

[chrisp]

Last time I was at the MG dealership they told me software updates have to be done by them - do you happen to know if that's true or should they happen over the air?