Tomato Energy

[mg4nick]

I've installed the myWatts iOS app and I can see my usage there.
Not sure what they did to bork the browser experience (I prefer seeing my usage on a large screen).

I suppose I should be grateful for timely bills (at very good rates) and a way to see my usage.

Still - since getting my British passport I'm finding I'm more inclined to complain about stuff...

 

[APMG]

Discount 50% only for first bill, now its <15% and will be nothing from last few months by looks.

If they were my supplier, I think I would feel happy that they had offered me a big discount.

I understand that as a company they have had issues, but if I had been using their energy continuously during that time, I'd expect to have to pay for that at some point, and would set funds aside in a savings account accordingly.

To get a 50% discount on that bill would be a bonus.

 

[Gomev]

Taken from another forum posted today. Not sure how it affects.

'there is now secondary winding up petition this time against 'Senapt Limited' also by HMRC - Senapt provide the backend billing services including MyWatts see Caseboard Link. Also Ofgem have included them with other suppliers in an new investigation re smart metering see Ofgem Link

 

[mg4nick]

I just received my June bill - which I promptly paid. I'm quite happy with Tomato (from a customer perspective).

Sadly I'll need to move back to Octopus (Go + Export) because Scottish Power decided to halve the pennies they pay for my exported energy - from 12p/kWh to 6p/kWh (from the 2nd of August).
I wonder how long I'll need to spend on the standard variable tariff before they let me switch to the proper ones...

Funny how these companies can decide to screw you with very little notice...

Quote from the Scottish Power email:

​

​ Dear XXXXXX,

​ From 2nd August 2025, the rate we pay you for the electricity you export is changing from 12p per kWh to 6p per kWh. We’ll continue to pay you every 90 days for the electricity you export – the only difference is the new export rate. We’ve also upadated the terms and conditions on our website.​

Has anyone "calculated" a better alternative?

 

[Everest]

LOL... "upadated"... doesn't anyone proof read or use a spell checker these days?

 

[MG Clive]

LOL... "upadated"... doesn't anyone proof read or use a spell checker these days?

Yes, I do evry time.

 

[securespark]

Yes, it boils my puss how they decide to do things like this at such short notice but usaually, spelling mistaks are a bit of a red alert to scamers.