Trying to install iSmart but MG5(FL) won't "Bind"

[KafueRob]

MG5(FL) MY24

won't "Bind" when trying to install iSmart app.
I can see the Bind QR code (doesn't look like a regular code though) - photo attached.
When I scan from the app (on Android phone) the camera goes in and out of focus but that's it - no progress.
Has anyone managed to do it?

 

[5teep]

That image is definitely not a QR code.

 

[MG Clive]

What happens if you touch/press the 'Bind Vehicle' icon?

 

[KafueRob]

What happens if you touch/press the 'Bind Vehicle' icon?

Aha (why didn't I think of that - just following the app instructions...). That brought up a proper QR, which says the app is already bound - to another user's phone.
So I tapped Force unbind, apparently it will be freed after 72 hours.

Thanks!

 

[Susanna]

@KafueRob - Don’t be tempted to try the ‘unbind’ option a second time. Apparently, that will set it back to the full 72 hours again!

 

[PurpleHelen]

Aha (why didn't I think of that - just following the app instructions...). That brought up a proper QR, which says the app is already bound - to another user's phone.
So I tapped Force unbind, apparently it will be freed after 72 hours.

Thanks!

If, having successfully bound it, you find your phone claims it can't find your car to talk to it, despite the car being outside the kitchen window (as mine was!), I discovered that having a VPN on my Android phone was preventing iSmart connecting to the car. I removed the VPN and hey presto - I could demist/defrost the car from inside the house! Shame I didn't discover that the day before, when I had to spend 20 minutes scraping ice before I could leave.