What Car Reliability Survey 2021

[Zman]

What Car have released their reliability survey for cars up to five years old.

MG as a brand come 10th. out of 30, with many more 'Premium' brands behind them.

See more here:

2023 What Car? Reliability Survey: Britain's most and least reliable cars

In our annual Reliability Survey, we ask readers to rate the dependability of cars aged up to five years old. Here are the latest results based on the experiences of nearly 22,000 owners

www.whatcar.com

 

[mj224]

After 9 months, my MG is 100%........

Edit...7200 miles..

 

[Mark Holmes]

17 months and 22500 miles later no problems, really happy with my ZS EV.

 

[macd2401]

8 months, 9000 miles, and the only issue has been waiting on the damn protection pack from the dealers. Have the mats, but no mudflaps or boot liner yet.

 

[Cocijo]

I guess my issue is not about reliability - I can accept all cars can have faults. Overall I’m pleased with the ZS. It’s the dealers and MG customer service themselves that I feel need a big improvement. Especially as MG introduce new models, continue to make sales and become a larger player in the UK market.

 

[Mark Holmes]

I guess my issue is not about reliability - I can accept all cars can have faults. Overall I’m pleased with the ZS. It’s the dealers and MG customer service themselves that I feel need a big improvement. Especially as MG introduce new models, continue to make sales and become a larger player in the UK market.

I totally agree with your comment.

 

[Flatcoat]

It does seem to be the dealers that are the weak link at the moment. Inconsistency with fixing minor glitches especially on the HS Hybrid. The ZS seems to fare better. Pity the survey seems to have lacked response from HS owners to report.

 

[Rabtmac]

Seems the customer experience is different all over the country reading some posts.
I agree MG look like they need to work on their communication more but if these dealers were selling any other brand they would be just as bad with whatever car they sold.
Unfortunately it's MG that has fallen foul of some dreadful dealers.
Find a good one and stick with them I say hopefully the bad ones will go away or vastly improve.
(I'm sticking with Chorley MG in Burnley)

 

[Kompins]

Go to the EV section where the ZS comes 2nd to the pre 2019 Leaf:

404 - Page not found | What Car?

www.whatcar.com

 

[Flatcoat]

Pity there were insufficient HS PHEV owner responses to show on the survey.