Have just found Qinyun who is head of marketing and PR (I like to try to get someone high up in a company and email them, find I may get something done, that way) and emailed her, asked her to pass it on to the right department, asked why my car isn’t built after 10 months of waiting, when orders that were placed after mine have been delivered, what is the shortage on my car that you can build other cars but not mine, ended with a very unhappy customer..
umm well it didn’t get kicked back to me as email address unknown, but does say she’s on annual leave till 10th October, guess I can wait till then, I mean I’ve waited 10 months a few days won’t make much difference..