Early charging experience (week 3) in Aldi - believed the "Just plug in and go shop" sign. Plugged in and it started charging. Returned to car, would not release cable. Rang helpline - which is Shell in the Netherlands - advice was "ask store to pull the charger fuse out". Store manager and staff had no training in the EV chargers, though allowed me in the main electrical plant room - but no obvious breaker for the chargers.
My Plan A: Wait until full charged and it will release. Wife's Plan A: Read manual and learn about the emergency charge cable release. Wife's plan works (again).
Though did get a fine from the firm who manage Aldi car parks for £70, waived after the store manager vouched for us. Oddly... not tried charging at Aldi again.
Question: If you have the Shell recharge card does this work OK?