Recent content by BrianthatiscalledBrian

1.83 kWh battery, what range would that give ? £18-20k is a great price though.

I had a similar experience with Wallbox customer service, trying to blame everything else rather than admit to a faulty charger (Pulsar Max Plus). In the end my installer replaced it with an Ohme unit as I’d been down for 7+ weeks. Shame as the Wallbox functionality, when it worked for 11...

UPDATE: went for the Ohme Home Pro in the end, synced with IOG first time, I like the little info screen on the charger unit too ! IOG charging schedules not as slick as the Wallbox but I’m glad to have a working charger after 7 weeks of dead Wallbox and their dreadful customer service. Long...

No, paid bank transfer as he was a small local business, obviously regret that now !

Great suggestion, only challenge i need to figure out is how is get Wallbox to respond given that i purchased their product via the installer which i guess is a fairly common situation. To be fair the installer has been ok, Wallbox have been awful, so need to figure out where my complaint needs...

Hi, thinking of ditching our Wallbox Pulsar Max charger due to not working for a month and Wallbox customer service as useful as a flat battery. What home charger do you use in conjunction with Octopus Intelligent Go ? I see Ohme and Zappi mentioned a lot, any others that folks have used...

Hi, Anybody have any experience of escalating service cases with Wallbox ? I seem to be caught in an infinite support loop with Wallbox customer service over a clearly defective Wallbox Pulsar Max. I've performed diagnostics as requested, my installer came back and tried to run diagnostics but...

Not noticed much water but on the cold and frosty mornings I’ve had the charger hatch freeze shut a couple of times!

Just got my IOG working (MG4 Trophy-Wallbox Pulsar Max), quick question then...on the odd nights i don't charge the car does the cheap rate just apply to the advertised 23:30 - 05:30 slot ? Would still like to run the dishwasher (every night) and dryer overnight at cheap rate, which is what i...

UPDATE: All working now, waited for updated Octopus and Wallbox apps and for latest Wallbox charger operating system software to upgrade, test charge completed fine. Actual charging started at 11pm, 30 mins early, hoping the cheaper tariff is in operation too as the Smartmeter takes a while to...

We eventually took delivery of our MG4 in March 2023, and that was only because we agreed to a different colour (for the 3rd time !) We arrived to pick it up and they weren't expecting us ! All after-sales engagements have been mostly disappointing. Love the MG4, thinking of getting another...

Recently the Wallbox Pulsar MAX became supported i thought i'd give the upgrade to IOG a go. Made sure the Wallbox had all schedules deleted and unlocked, plugged into MG4 with no locks. Wallbox says "OCPP Connected" but when Octopus app tries a test charge (seemingly a final10 min process) it...

Now the Wallbox Pulsar MAX is supported i thought i'd give the upgrade to IOG a go. Made sure the Wallbox had all schedules deleted and unlocked, plugged into MG4 with no locks. It says "OCPP Connected" but when it tries a test charge (seemingly a final10 min process) it eventually fails with a...

We were told that you could discharge the MG4 battery to power your home, has anyone successfully tried this ? We have a Wallbox Pulsar MAX charger and Octopus GO tariff so using 9.5p/kwh power to power the house is quite attractive.

Anyone using a Wallbox Pulsar MAX with Octopus Intelligent Go ? (MAX is the model Octopus promotes for installs but not on their list of integrations...go figure). EDIT UPDATE: Wallbox Pulsar MAX is now supported ! (still can't get IOG to work !)